Engineer Manager

The Company

Wizeline is a global digital services company helping mid-size to Fortune 500 companies build, scale, and deliver high-quality digital products and services. We thrive in solving our customer’s challenges through human-centered experiences, digital core modernization, and intelligence everywhere (AI/ML and data). We help them succeed in building digital capabilities that bring technology to the core of their business.

Our People

At Wizeline, we are a team of near 2,000 people spread across 25+ countries. We understand that great technology begins with outstanding talent and diversity of thought. Our business was built on doing well and doing good, and our values of Ownership, Innovation, Community, and Diversity & Inclusion are embedded within our company’s DNA. We are committed to offering our Wizeliners the opportunity to create their career path and develop the skills needed to achieve their personal goals.

Community Impact

We are proud to contribute to local economies by developing technology ecosystems in places like Mexico, Colombia, and Vietnam. We also created Wizeline Academy, a free, community-based education program that teaches high-value skills to workers looking to advance their tech industry careers. As of 2022, Academy has served more than 28,000 students across 675 courses. Wizeliners have the opportunity to upskill by taking Wizeline Academy courses and can also share their expertise by delivering classes to students.

Your Day-to-Day

• Proactively identify and resolve issues and risks in assigned teams' systems, tools and processes that may impact value delivery.
• Knows the mission and objectives of the vertical and ensures that the EMs in the vertical know it as well.
• Visualization and traceability of the product backlog and portfolio providing tools and guiding the team to achieve this with a lean and iterative approach whenever possible.
• Building a comfortable and motivating work environment, making the necessary adjustments considering the management of people, processes and technology from a servant leadership and data-oriented approach.
• Identifying the key parts of a project and the roles needed to carry it out.
• Ensuring the existence of clear assigned objectives, a strategy and a roadmap within each team aligned with the needs of customers and stakeholders and providing tools for linking them to the budget.
• Monitor the execution of the strategy and processes and manage and alert any deviation from the plan.
• Creation and configuration of new teams, optimizing their onboarding and offboarding processes.
• Definition of improvement plans and maintenance of a high-performance culture taking into account the health and effectiveness data of your teams, being responsible for reducing turnover.
• Management of organizational changes in your teams, informing, adapting the structure and its objectives.
• Responsibility for the activities of several EM exercising in several development teams representing a set of services/products.
• Communicate and ensure the execution of plans and proposals to lead to action and decision making to peers and superiors.
• Influence and promote best practices in matters that impact your area.
• Define a one-to-one strategy in the team and ensure the professional career of its members in collaboration with partner companies.
• Ensure a fluid communication and collaboration strategy with the company's enabler teams, avoiding blocking any ongoing initiative.
• Work with the EMs of the vertical to understand the current situation of the teams and provide coaching/mentoring.
• Implementation of optimal development lifecycle process and operational best practices in your area with a positive impact on the rest of the organization.
• Understanding the decisions that can cause your system architecture to become complex. Helping to unlock engineers and development teams.
• Define and exploit performance and individual satisfaction metrics.
• Act on information about the culture and behaviors of your team’ partner companies..
• Define and pilot performance and individual satisfaction metrics.
• Identify and correct any element within the development lifecycle that may impair the delivery of the functional and technical quality within the established deadlines and with a motivated team.
• Establish efficient communication channels for both internal and external team communication (OKRs, performance, roadmap, KPIs, costs ) within the framework of the organization’s strategy.

Are You a Fit?

Sounds awesome, right? Now, let’s make sure you’re a good fit for the role.

Must-have Skills

• Experience starting projects/products from their initial ideation phase and leading solutions when they go through complex situations.
• Ability to work on conflict resolution within teams and actively manage conflicts between teams.
• Ability to identify where system architecture solutions can be simplified or optimized.
• Knowledge of good engineering practices in the industry.
• Ability to filter useful and key information with impact on ongoing projects.
• Knowledge of team and product Metrics that will result in continuous improvement in the team.
• Experience supporting stakeholders, user and Product Owner to foster proper communication within and outside the team.
• Experience in developing continuous integration models.
• Conflict mediation and team support through different dynamics.
• Experience promoting best practices in teams.
• Supporting and empowering the different roles in the team.
• Encouraging the creation of empathy and motivation in teams.
• Strong experience with the following tech skills::
• Power BI, Jira, Confluence, Valhalla, Structure, Figma, Dashboards y análisis de métricas, Miro o similaresWindows Office, Teams
• Strong leadership and managerial skills with appropriate experience.
• Exceptional communicator.
• Fluent English speaker.
• Additional soft skills:
• Perfection orientation and attention to detail, Analysis and problem solving., Teamwork, Analytical thinking, Proactivity, Negotiation skills, Transparency, Self-demanding, Flexibility.

Why You Should Apply

Still not convinced you should apply? Here are some of the things that make Wizeline different from other technology services companies:

Our Values

At Wizeline, we value innovation, community, and ownership. Our commitment to diversity, inclusion, and respect fosters an environment where everyone does well and does good. We're proud to be recognized by the Human Rights Campaign Foundation in response to our inclusive corporate policies and best practices for LGBTQ+ employees.

Our Culture

We offer exceptional career growth and learning opportunities to our employees with skill development workshops, mentoring programs, and support for side projects or entrepreneurial work. We ranked 7th on Expansión’s Super Companies 2021 list.

Our Benefits and Perks

We offer competitive compensation and employee-centric benefits, including industry-leading maternity and paternity leave, wellness programs, and remote work opportunities. All Wizeliners have access to continuous learning opportunities through Wizeline Academy, including cloud certifications, mentorship, LinkedIn Learning, Udemy, and in-house technical bootcamps developed by our experts in the field. In recognition of our superb employee benefits, we debuted on Quartz’s list of the Best Companies for Remote Workers and ranked 5th on Expansión’s Super Workspaces 2021 list.

Our Global Family

To support the global nature of our business and help our employees grow beyond their technical skills, we offer free virtual English and Spanish language classes as well as provide immigration support when applicable. Prior to COVID-19, we had a robust Work Abroad program in place, which we plan to continue once it’s safe to do so.

#AllAreWelcomeHere

Wizeline creates and fosters a diverse, inclusive, and harassment-free workplace where everyone can achieve their potential. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.