WhiteTechWH

Human Resources Manager (Lead)

WhiteTech is a premier provider of secure payment processing solutions, specializing in custom integrations for a variety of business needs.

WhiteTech

Employee count: 51-200

AM, GE + 6 more

At WhiteTech, we empower businesses in the financial ecosystem with cutting-edge white-label and SAAS solutions.

Our comprehensive suite of tools is tailored for EMI, PSP, e-commerce, and open banking platforms. With WhiteTech, clients gain access to a platform designed for flexibility, scalability, and seamless integration.

Our mission is to help businesses unlock their full potential in a rapidly evolving financial landscape.

Whether scaling your PSP, enhancing your EMI services, or diving into open banking, WhiteTech is your partner for innovation and growth.

We are a remote-first technology company and welcome applications from candidates across Europe, including the EEA, the UK, Switzerland, and other non-EEA European countries such as Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, and the Western Balkans. We also consider applicants from different locations who can work within Central European Time (CET).

Your Role and Impact:

As our team is quickly growing, we are looking for a Human Resource Manager(Lead) to join our dynamic and innovative Human Resources department.
In this pivotal role, you'll have the opportunity to shape and develop our company's most valuable asset: our people.
We are seeking a passionate, skilled professional who thrives in a fast-paced environment and is dedicated to finding and nurturing talent.

Key responsibilities:

  • Lead and mentor a team of People Partners and HRBP, ensuring alignment with company goals and delivering exceptional employee experience across the organization.
  • Design, implement, and optimize core HR processes and policies, including onboarding, performance management, learning & development, and employee engagement initiatives.
  • Act as a strategic HR advisor to leadership, providing coaching and guidance to managers on people-related matters, organizational design, team performance, and conflict resolution.
  • Drive cultural and organizational growth by ensuring HR initiatives support the company’s mission, values, and strategic direction—especially in fast-paced fintech environments.
  • Make and execute tough HR decisions, ensuring compliance, transparency, and consistency across teams and processes.
  • Monitor and improve key HR metrics, using data to guide decisions and measure the impact of HR initiatives.
  • Support change management and organizational transitions, partnering with leaders to scale teams effectively and navigate rapid growth.
  • Foster a feedback-driven culture, encouraging continuous improvement and open communication across departments.

Key requirements:

  • 5+ years of progressive HR experience, including at least 2 years in a managerial or team lead role overseeing People Partners and HRBP.
  • Proven track record of working in IT or tech-driven companies, preferably within the fintech domain (experience with companies like Revolut, Monobank, or similar is a strong advantage).
  • Hands-on experience designing and implementing HR policies and processes, including onboarding, performance reviews, learning & development, and employee relations.
  • Strong capability to coach and influence managers, helping them make sound leadership decisions and fostering high-performing teams.
  • Demonstrated ability to make difficult people-related decisions and follow through with effective execution.
  • Solid understanding of labor laws and HR compliance standards, with the ability to apply them in a pragmatic, business-friendly way.
  • Experience working in fast-paced, scaling environments, with an agile and proactive approach to problem-solving.
  • Excellent communication and interpersonal skills, with a high level of emotional intelligence and cultural sensitivity.
  • Proficiency in HR systems and tools (e.g., Greenhouse, BambooHR, or similar).
  • Fluent in English; additional languages (such as Ukrainian) are a plus.

Our recruitment process typically follows these stages:

  1. Application screening
  2. Interview Stages (2-3 weeks):
    • Prescreening call (40 min)
    • Technical Interview (60 min)
    • Soft Skills Interview (40 min)
  3. Job Offer
  4. Referrals: Employment and Background Check

We offer:

  • Competitive compensation package (commensurate with your experience)
  • Access to paid corporate English lessons (through Preply)
  • 19 business days of flexible Paid Time Off (PTO)
  • Fully remote work with flexible hours (within the CET time zone) from any location of your choice
  • Values-driven culture with a friendly and supportive work environment
  • Opportunity to regularly participate in conferences and community events as both a participant and contributor
  • Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency

Embrace the opportunity to develop your skills in a cutting-edge fintech environment.

Please apply now to be part of our dynamic team and make a tangible impact on the future of payments!

Let’s build something great together!

About the job

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Posted on

Job type

Full Time

Experience level

Manager

Hiring timezones

Armenia +/- 0 hours, and 7 other timezones

About WhiteTech

Learn more about WhiteTech and their company culture.

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WhiteTech is a leading provider of payment processing solutions and integration services. They specialize in offering a PCI DSS Level 1 compliant solution, which ensures that client data is handled securely. With powerful gateway software solutions, WhiteTech provides an array of services including one-click payments, subscription and recurring billing, and mass withdrawals. Their technology is designed for fast and efficient integration with popular plugins or server-to-server connections, allowing businesses to manage all their payment processes seamlessly.

At WhiteTech, they pride themselves on developing custom payment solutions tailored for diverse business types. Their offerings extend to cashier integration, where they enable merchants to connect with various payment service providers (PSPs), banks, e-wallets, and direct debit facilities. With a focus on transparent in-app analytics, businesses can gain detailed insights into their transactions by country and payment method. They also implement robust fraud prevention measures, employing proprietary risk management techniques that limit order amounts and attempts, while monitoring for suspicious activity.

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WhiteTech

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