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WellSkyWE

Clinical Quality Program Manager

WellSky is a technology company advancing human wellness worldwide.

WellSky

Employee count: 1001-5000

United States only

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This job is responsible for ensuring compliance with WellSky's Utilization Management and Quality Improvement Program by serving as a clinical expert on state and federal regulations. The scope of this job includes analyzing and presenting data to establish best practices across post-acute health care settings, including LTACHs, IRFs, SNFs, and Home Health facilities.

We invite you to apply today and join us in shaping the future of healthcare!

Key Responsibilities:

  • Facilitate activities related to performance measurement and outcomes, ensure the organization meets CMS, NCQA, and other regulatory standards, stay updated on relevant regulatory changes, and support their integration into practices.
  • Generate and validate reports to monitor performance across health plan contracts, ensuring accuracy and alignment with requirements.
  • Conduct regular audits of UM decisions, case documentation, turnaround times, and adherence to other CMS and NCQA requirements.
  • Understand how the UM Program is driven by the NCQA UM standards to ensure UM Program meets all NCQA requirements for accreditation.
  • Prepare and lead committee meetings on a monthly and quarterly basis, driven by NCQA requirements.
  • Prepare detailed quality reports, identify and analyze trends, and present findings to leadership with actionable recommendations.
  • Support implementing corrective action plans when scoring variances occur.
  • Support quality improvement project initiatives.
  • Prepare for regulatory, accreditation, and contractual audits, and contribute to the remediation and documentation of audit findings.
  • Perform other job duties as assigned.

Required Qualifications:

  • At least 4-6 years relevant work experience
  • Experience leading quality improvement projects and committee work.
  • Bachelor's Degree or equivalent work experience

Preferred Qualifications:

  • Active, unrestricted license: RN, PT, OT or SLP, with a bachelor’s degree in a related field or a combination of education and experience that includes pertinent clinical experience and advanced working knowledge of CMS standards and guidelines.
  • At minimum, 1-2 years of working knowledge of NCQA UM accreditation standards.
  • Must be able to prioritize, plan and handle multiple tasks and demands simultaneously, with competing deadlines.
  • Excellent in manipulating and sorting data for analytics and reporting.
  • Prior experience owning client compliance SLAs and ensuring success in meeting SLA requirements.

Job Expectations:

  • Willing to work additional or irregular hours as needed.
  • Must work in accordance with applicable security policies and procedures to safeguard company and client information.
  • Must be able to sit and view a computer screen for extended periods of time.
  • Travel approximately 10%.

# Remote

WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

  • Excellent medical with Rx, dental, and vision benefits

  • Mental Health support through EAP

  • Generous paid time off, plus 13 paid holidays

  • 100% vested 401(K) retirement plans

  • Educational assistance up to $2500 per year

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Education

Bachelor degree

Experience

4 years minimum

Experience accepted in place of education

Location requirements

Hiring timezones

United States +/- 0 hours

About WellSky

Learn more about WellSky and their company culture.

View company profile

WellSky is a technology company advancing human wellness worldwide. Our software and professional services address the continuum of health and social care — helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights that only WellSky solutions can provide.

WellSky serves more than 15,000 client sites around the world — including the largest hospital systems, blood banks and labs, home health and hospice franchises, government agencies, and human services organizations.

Informed by 40 years of providing software and expertise, WellSky anticipates providers’ needs and innovates relentlessly to help people thrive. Our purpose is to empower care heroes with technology for good, so that together, we can realize care’s potential and maintain a healthy, flourishing world. For more information, visit WellSky.com.

Careers at WellSky

WellSky® offers the most comprehensive set of technology solutions and services available across the full continuum of care. We’re fiercely protective of our clients and the communities they serve and are humbled by the role we’re allowed to play in caring for them. This is why we foster an environment of inclusivity, where everyone is empowered to make an impact.

Are you ready to make a difference?

The WellSky way

We approach every endeavor with a hunger for answers and a relentless drive to make a positive difference. We apply more than three decades of expertise – a proud foundation that is perpetually enriched by fresh eyes, vital collaboration, and purposeful intelligence. We’re future-looking, not just in our innovations, but in the way we anticipate our customers’ needs. We seek to unleash their power to not only deliver their very best care, but also to grow and flourish in business.

Explore the world of opportunities waiting for you. Together, we can realize care’s potential and help build communities that thrive.

Enjoy a comprehensive benefits package

  • High deductible health plan with a generous employer contribution

  • PPO medical plan

  • Dental and vision insurance

  • 401(k) with generous company match

  • Robust paid time off, including holidays, vacation, sick, and volunteer days

  • Flexible spending accounts (medical and dependent)

  • Life and disability insurance

  • Educational assistance

  • Employee Assistance Plan with free and confidential emotional, financial, legal, and family resources

Employee benefits

Learn about the employee benefits and perks provided at WellSky.

View benefits

Life and disability insurance

We'll cover your life and disability insurance so you don't have to worry.

Paid parental leave

Generous paid family leave for all parents to support you and your family.

Paid time off

Robust paid time off, including holidays, vacation, sick, and volunteer days.

Retirement benefits

Generous 401(k) and regional retirement plans to help you invest in your future.

View WellSky's employee benefits
Claim this profileWellSky logoWE

WellSky

Company size

1001-5000 employees

Founded in

1980

View company profile

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