If you thrive in fast-paced entrepreneurial environments, and are motivated to be on the cutting edge of partnerships in the DER space, we want to hear from you.
Key Responsibilities
- Own onboarding process and serve as connective tissue across all internal and external stakeholders during onboarding (e.g. Field Ops, Sales, Product/Eng, DOps, Market Ops, partner/customer site). Includes collecting documentation and data, building configurations, and collaborating to ensure they’re properly brought into our ecosystem
- Build, test, and iterate on project implementation plans for new project types, working with Product, and Operations teams to define project steps and timelines
- Ensure customers entering the market are informed and prepared to perform well
- Maintain existing partner accounts and relationships to ensure successful project delivery
- Work with internal Engineering, Product, Operations, and Energy Markets teams to help partners integrate with our platform and ensure successful customer participation
The role is a great opportunity for someone who is a problem solver and gets excited about tackling challenges that directly impact customers and Voltus’s bottom line. If you are maniacally self-initiated, process oriented, organized, awesome at growing customer relationships, intelligent and a team player who finds satisfaction in getting things done, you are a great fit!
About You
- Process-minded and love developing new, more efficient ways to do things
- Attention to detail, intellectual curiosity, bias toward action, and appreciation for urgency
- Organized and can collect and maintain comprehensive and accurate records
- Experience with API integrations
- Love customers and want to work with them daily
- Great “bedside manner,” with a healthy blend of persistence, diplomacy, and energy to get everyone moving in the right direction
- Strong empathy for customers AND passion for revenue and growth
- Excellent communication and presentation skills
- Have the ability to shift priorities quickly when necessary
- Adaptable; enjoy working in a new area of the business with limited structure
- Great at cross-functional collaboration
- Strong Salesforce experience and love using technology to drive efficiency, scalability, and value for everyone
- Understand or are interested in the role of demand-side resources in energy markets
- 3+ years experience in customer-facing role(s)
- Excited to work remotely
- Relevant Bachelor’s degree (preferred)
- Knowledge of the electric grid systems, markets, and technologies (preferred)
- Experience in EVs and infrastructure, energy storage, demand response and energy efficiency (preferred)
Bonus experience:
CA and US only
United States only
