Software Engineer, Site Reliability

We’re specifically looking for candidates who have operated in high-growth, early-stage environments, where systems evolve rapidly and engineers are trusted with end-to-end ownership. If you thrive in ambiguity, move fast without sacrificing quality, and know how to scale systems from zero to hundreds of thousands of users — we want to hear from you.

A high-growth, mission-driven tech company is re-imagining how knowledge is shared — making it faster, clearer, and more collaborative across the globe. We're helping millions of users communicate ideas more effectively and are backed by top-tier investors and accelerators. Now, we're looking for an experienced Senior or Staff Site Reliability Engineer (SRE) who has scaled systems within fast-paced startup environments.

This is a rare opportunity to join early, shape foundational infrastructure, and directly impact how engineering operates and scales. We’re searching for a thoughtful, hands-on engineer with the technical depth and startup grit to help architect our next phase of growth.

What You’ll Do

• Improve Platform Resilience: Constantly refine system stability, scalability, and deployment efficiency across all environments.

• Build Observability Systems: Develop actionable monitoring, alerting, and telemetry to support performance, uptime, and operational excellence.

• Architect for Scale: Design and maintain reliable, distributed infrastructure that supports a growing global user base.

• Lead Incident Response: Own escalations, guide triage and recovery efforts, and drive post-incident reviews focused on learning and prevention.

• Define and Maintain SLOs/SLIs: Create performance metrics and operational standards to guide service-level goals.

• Mentor & Evangelize Best Practices: Promote architectural quality, tool adoption, and platform improvements throughout the engineering team.

• Operate Like a Startup: Move quickly, solve problems creatively, and build systems with speed and purpose.

What You Bring

• 10+ years of experience in software engineering, DevOps, or SRE roles, with increasing responsibility for platform operations and reliability.

• Proven experience working in a startup environment, ideally where you’ve built or evolved critical infrastructure during rapid growth phases.

• Proficiency in two or more languages (e.g., Python, Go, JavaScript, TypeScript), ideally used in automation, internal tooling, or backend development.

• Deep knowledge of AWS infrastructure (e.g., ECS, EKS, CloudRun) and tools like Terraform or CDK for provisioning.

• Strong background in observability and performance tooling (e.g., Prometheus, Datadog, OpenTelemetry, ELK).

• Experience with CI/CD pipelines, configuration management, and automating platform operations end-to-end.

• Expertise with Linux systems, cloud networking, Kubernetes orchestration, and infrastructure security.

• Familiarity with database performance tuning, especially in high-load or data-intensive environments.

• Bachelor’s degree in Computer Science or a related field (or equivalent practical experience).

Who You Are

• You’ve built and shipped systems in a startup and understand how to balance urgency with reliability.

• You care deeply about building tools and infrastructure that empower developers and create leverage.

• You bring a calm, strategic mindset to incidents and enjoy making systems better through root cause analysis and iteration.

• You’re collaborative, solutions-driven, and comfortable leading change in a fast-evolving environment.

• You communicate clearly, act with ownership, and love solving real problems with real impact.

Why Join

• Join a mission-first team working on a platform that already impacts millions of people worldwide.

• Help define foundational infrastructure and best practices from the ground up.

• Work with kind, passionate, and high-performing teammates who value excellence and humility.

• Enjoy the flexibility of a remote-first culture and a team that values outcomes over hours.