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virtualstaff36VI

Linehaul Allocator

VirtualStaff365 is a Melbourne-based outsourcing specialist that helps Australian businesses save time and money by providing skilled virtual staff from the Philippines and South Africa.

virtualstaff36

Employee count: 51-200

Philippines only

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Our client is a highly respected national logistics provider operating major freight corridors across Australia. With a modern fleet and an advanced Transport Management System (TMS), they are known for efficiency, reliability, and strong compliance standards.

They are now looking for a Linehaul Allocator to support real-time allocation, scheduling, and coordination of linehaul transport operations, requiring strong regulatory knowledge, fast decision-making, and direct communication with drivers and key clients.

Job/Role Responsibilities:

  • Perform live allocation and scheduling of linehaul runs, including night shifts and last-minute operational changes.
  • Communicate directly with drivers regarding run allocation, route changes, rest breaks, and fatigue management.
  • Ensure full compliance with NHVR regulations, Chain of Responsibility (CoR), driver hours, and work diary requirements.
  • Liaise with major clients regarding pickups, deliveries, service updates, and operational changes.
  • Monitor live operations and respond to incidents such as breakdowns, delays, accidents, or route disruptions.
  • Coordinate fleet availability, including mechanical issues and workshop scheduling.
  • Make time-critical decisions to minimise service disruption while maintaining safety and compliance.
  • Maintain accurate operational records and allocation data within scheduling and TMS platforms.

Requirements

  • Proven experience in linehaul allocation, transport scheduling, or fleet operations.
  • Demonstrated knowledge of Australian road transport regulations, including NHVR and fatigue management.
  • Experience working directly with Australian linehaul drivers.
  • Strong operational decision-making skills under pressure.
  • Excellent verbal communication skills for real-time coordination.
  • High attention to detail and strong accountability.
  • Ability to manage competing priorities in a fast-paced operational environment.
  • Intermediate proficiency in Microsoft Outlook and Excel.
  • Experience with scheduling, allocation tools, and ERP/TMS platforms.
  • Flexible availability to support Australian business hours, including potential night shifts.

Benefits

  • ​Permanent work-from-home set-up
  • Dayshift (Australian business hours)
  • Full-time job
  • HMO
  • Annual leave
  • 13th-month pay
  • With Government Mandated Benefits

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Philippines +/- 0 hours

About virtualstaff36

Learn more about virtualstaff36 and their company culture.

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VirtualStaff365 is a leading Australian outsourcing specialist based in Melbourne, dedicated to providing businesses with effective and personalized staffing solutions. The company primarily focuses on helping Australian businesses source, hire, and retain skilled virtual staff from countries such as the Philippines and South Africa. With a commitment to enhancing operational efficiency and reducing costs, VirtualStaff365 positions itself as a trusted partner for organizations looking to leverage virtual assistance services.

Founded in 2009, VirtualStaff365 emerged in response to the growing need for businesses to adapt to competitive pressures while maintaining quality service delivery. Over the years, the company has developed a comprehensive framework for effective outsourcing, which encompasses recruitment, training, and ongoing support for virtual staff. This enables businesses to save up to 80% on staffing costs, allowing them to reinvest resources into their core operations. The team at VirtualStaff365 prides itself on providing highly personalized service, ensuring that every client's unique needs are met with tailored staffing solutions.

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