Our client is seeking a Customer Solutions Specialist to join their dedicated Customer Solutions team. The role exists to execute day-to-day processes and customer service plans, ensuring the business consistently meets and exceeds both customer and consumer expectations.
Requirements
- Proven prior experience in order management, order processing, and operations-focused environments
- Demonstrated experience handling claims processing and navigating system automation workflows
- Strong hands-on experience using Zendesk (or a similar customer service suite) and intermediate proficiency with Microsoft Office suite
Benefits
- HMO
- Annual leave
- Christmas Bonus equivalent to 1 month's wage (pro-rata)
