Salesforce Client Success Director - Remote Leadership

Verndale is a customer-centric digital experience agency dedicated to helping businesses forge more meaningful connections with their customers in an ever-evolving digital world. For marketing and technology leaders facing the challenge of a fragmented customer journey, Verndale provides the strategic guidance and technical expertise to connect the dots. We understand that our clients' customers have high expectations; they demand seamless, personalized, and engaging interactions across every touchpoint. That's why we focus on designing, building, and evolving sophisticated web, mobile, and ecommerce experiences that not only meet but exceed these expectations. Our approach is grounded in a deep understanding of our clients' business objectives and their customers' needs, allowing us to craft solutions that drive real, measurable results, from increased revenue and engagement to improved operational efficiency.

Our clients, who range from mid-sized companies to Fortune 500 enterprises across diverse industries like manufacturing, financial services, retail, and healthcare, often struggle with complex technological landscapes and the rapid pace of change. Verndale acts as a dedicated partner, offering a comprehensive suite of services that span the entire digital lifecycle. This includes initial growth strategy and experience design, where we map out the optimal customer journey, through to technology enablement and implementation on leading platforms such as Sitecore, Optimizely, Salesforce, and BigCommerce. We don't just build and launch; we provide ongoing experience optimization and managed services to ensure our clients' digital platforms are not only stable and secure but are also continuously improving to deliver maximum value. By collaborating closely with our clients' teams, we create cohesive, powerful digital ecosystems that marketing and technology leaders can both be proud of and rely on to achieve their growth objectives.