Business Development Manager

About Sadie

Sadie is transforming how restaurants engage with their customers using AI-powered voice technology. Our intelligent voice agent, Sadie, answers phone calls 24/7 to take bookings, manage reservations, answer FAQs, promote specials, and drive upsells—all without putting pressure on front-of-house staff. Sadie integrates with the world’s leading booking engines and POS systems to deliver a seamless guest experience and operational efficiency.

We’re live in over 1,000 restaurants across Canada, the US, UK, Germany, and Australia, and we’re just getting started.

About The Role

We’re looking for a motivated and ambitious Business Development Manager to drive customer acquisition and revenue growth in the Australian restaurant market. Reporting to the Country Manager, you’ll be responsible for identifying, engaging, and converting restaurant operators—from single-site venues to growing groups—into Sadie customers.

You will be one of the first hires in-market, helping shape our existing local sales motion while gaining hands-on experience selling cutting-edge voice AI technology.

What You'll Do

• Lead Generation & Outreach: Prospect and qualify new leads using a combination of email, phone, social selling, and inbound follow-ups.

• Customer Engagement: Conduct product demos and consultative sales calls to showcase Sadie’s value to restaurant operators and decision-makers.

• Pipeline Management: Build and maintain a healthy pipeline using tools like HubSpot; accurately forecast and track progress toward monthly targets.

• Territory Development: Strategically identify regions or segments with the highest growth potential and help execute localized outreach efforts.

• Collaboration: Work closely with the Country Manager and broader sales team to refine messaging, improve processes, and close deals efficiently.

• Customer Feedback: Capture insights from prospects to inform product improvements and market fit.

• Market Presence: Attend local hospitality trade events and networking functions to build brand awareness and credibility.

What You Bring

• 3–5 years of experience in B2B sales, preferably in SaaS, restaurant tech, or hospitality services.

• A strong interest in technology, hospitality, and how AI can improve business operations.

• Exceptional communication and interpersonal skills, with the ability to build rapport quickly.

• Hunter mentality: self-motivated, proactive, and not afraid to cold call or go after big accounts.

• Highly organized and comfortable managing multiple opportunities in parallel.

• Experience with CRMs (especially HubSpot) and sales enablement tools is a plus.

• Bonus: existing relationships or network within the Australian restaurant industry.

Why Join Sadie?

• Be part of a mission-driven AI company transforming the restaurant experience.

• Gain hands-on experience in a fast-paced, startup environment with room to grow.

• Work closely with leadership and make a direct impact on our market expansion.

• Competitive base salary with uncapped commission structure.

• Flexible remote work environment and collaborative, global team culture.

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