Utility WarehouseUW

Infrastructure Engineer (Windows)

Utility Warehouse is a UK-based multiservice provider offering energy, broadband, mobile, and insurance services to households, aiming to simplify bills and save customers money. It operates under its parent company Telecom Plus and utilizes a network of independent distributors for customer acquisition.

Utility Warehouse

Employee count: 1001-5000

United Kingdom only

We're looking for an Infrastructure Engineer (Windows) to manage, troubleshoot, and deploy infrastructure, specifically focused on the Windows environment, but extending to network, product, and cloud systems. The role involves acting as a subject matter expert for technical troubleshooting, assisting with incident response, and designing and developing automation strategies for ongoing system management and administration.

Requirements

  • Manage and support both on-premise and cloud environments within a technology operations team
  • Utilise and maintain monitoring, alerting, and service desk systems
  • Troubleshoot and resolve technical operational issues across Active Directory, Windows, Linux, and networks
  • Apply a working knowledge of infrastructure as code and automated provisioning & configuration management using tools like Microsoft DSC, Terraform, and Ansible
  • Strengthen and maintain Active Directory security
  • Deploy, maintain, and optimise Microsoft RDS for performance and reliability
  • Manage and configure SCCM and/or Intune for system administration and endpoint management
  • Deploy, operate, and maintain legacy MS SQL Server, MS-SQL databases, and related services
  • Administer and support virtualisation and containerisation technologies such as VMWare and Docker
  • Work effectively in a remote environment or collaborate with distributed teams
  • Develop and maintain PowerShell/DSC scripts for production use

Benefits

  • Competitive, benchmarked salary
  • Flexible/ remote working
  • Share options - giving you ownership in the business
  • 25 days holiday plus Bank Holidays
  • Life Assurance up to 4 x your salary
  • Private pension scheme
  • Discounted UW services (30% mobile & broadband, 10% energy & insurance)
  • A free UW cashback card - earning you cashback on all your spending!
  • Discounted healthcare & medical cash plans
  • A free virtual GP service
  • Save As You Earn Scheme
  • A range of Health & Wellbeing benefits including a confidential Employee Assistance Programme, virtual fitness classes and wellness tools
  • Access to Spark – a holistic approach to learning and development created by UW to empower your personal and professional growth
  • Regular team and company social events

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

United Kingdom

Hiring timezones

United Kingdom +/- 0 hours

Job categories

Infrastructure EngineerSenior Infrastructure EngineerCloud Infrastructure EngineerSenior Windows Systems Engineer

Skills

WindowsNetworkTechnical TroubleshootingIncident ResponseActive DirectoryLinuxInfrastructure as CodePowershell DSCTerraformAnsibleSCCMIntunePowerShellSQL

About Utility Warehouse

Learn more about Utility Warehouse and their company culture.

View company profile

The story of Utility Warehouse (UW) began with its parent company, Telecom Plus, which was founded in 1996, initially operating from a pub in Henley-on-Thames. Telecom Plus experienced significant growth, leading to its listing on the London Stock Exchange and becoming a constituent of the FTSE 250 Index. The company's first flagship product, launched in 1997, was the 'Smart Box,' a device that connected to phone sockets to route calls to cheaper networks than the incumbent British Telecom.

Recognizing an opportunity to offer a broader range of essential home services, Utility Warehouse was established in 2002 in Colindale, North London. Its mission was to provide affordable energy, broadband, and telephone services to UK households. Over the years, UW has expanded its offerings to include mobile and insurance services, positioning itself as the UK's only genuine multiservice provider, bundling all these services into a single, easy-to-understand bill. This unique model aims to save customers time and money. In March 2024, Utility Warehouse celebrated a significant milestone, reaching over one million customers. The company has a distinctive approach to customer acquisition, relying on a network of Partners who recommend UW's services through word-of-mouth, rather than traditional advertising. This network has grown to include over 65,000 Partners. Utility Warehouse is regulated by Ofgem, Ofcom, and the Financial Conduct Authority. The company has also launched the UW Foundation, which focuses on positive environmental and community changes, including initiatives like tree planting.

Employee benefits

Learn about the employee benefits and perks provided at Utility Warehouse.

View benefits

Company social events

Regular company social events.

Free virtual GP service

Access to a free virtual GP service.

Paid parental leave

Enhanced family-friendly policies are in place.

Private pension scheme

A private pension scheme is offered to employees.

View Utility Warehouse's employee benefits
Claim this profileUtility Warehouse logoUW

Utility Warehouse

Company size

1001-5000 employees

Founded in

2002

Chief executive officer

Stuart Burnett

Markets

EnergyTelecommunicationsBroadband ServicesMobile ServicesInsuranceUtilitiesHome ServicesMultiservice BundlingDirect SalesFinancial Services

Employees live in

United Kingdom
View company profile

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Utility Warehouse hiring Infrastructure Engineer (Windows) • Remote (Work from Home) | Himalayas