AI and Automation-Engineer

Who are we?

What will you do?

• Develop production-grade integration and automation solutions - Design and implement production-ready automation workflows that integrate cloud services, internal data sources, and LLM endpoints.

• Lead the development and deployment of domain-specific LLMs- Fine-tune lightweight models on internal data from Gong, Notion, BigQuery, and other sources, then make them accessible to teams across the organisation through intuitive interfaces.

• Establish best practices and patterns for AI and automation across the company - Create templates, documentation, and training materials that enable non-technical teams to build and deploy their own automation workflows confidently.

• Enable widespread adoption - Run hands-on workshops, provide ongoing support, and mentor teammates so anyone at UpGuard can leverage AI and automation tools effectively.

• Embed security & governance - Bake privacy, compliance, and cost controls into every workflow and model deployment, ensuring enterprise-grade reliability and data protection.

What will you bring?

• Python & SQL: delivered production systems that handle real data and users

• Workflow orchestration: hands-on experience with automation platforms (n8n preferred. Experience with Airflow, Zapier, or other similar platforms is still valid)

• AI/LLM experience: Demonstrated experience leading AI/ML projects from conception to production

• Clear communicator: translate technical concepts for non-technical stakeholders and gather business requirements

• Vector/RAG expertise: experience with embeddings, vector databases, or retrieval patterns

• Training mindset: created documentation, tutorials, or enabled others to use technical tools

• Cloud platform experience: deployed and managed systems on GCP, AWS, or Azure

What’s in it for you?

Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being
WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard
$1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance
Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.
18 weeks paid Parental Leave: Irrespective of parenting role
Personal Leave Allowance: This includes sick & carer’s leave
Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
Top-spec hardware: All team members will be provided with top-spec laptops for their role
Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work