UpgradeUP

Senior Site Reliability Developer

Upgrade, Inc. is an American neobank founded in 2016 that offers credit and banking products to consumers, including fixed-rate credit cards, personal loans, rewards checking accounts, and credit monitoring tools.

Upgrade

Employee count: 1001-5000

Canada only

Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $33 billion in affordable and responsible credit to our 5.5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.

We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.

Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.

We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1850 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.

​​About the Role:

As a Senior Site Reliability Developer you will work alongside our DevOps teams to support our Spectrum (Shaw Systems) partnership. You’ll focus on SRE/DevOps contributions including automating build pipelines, CI/CD, monitoring, logging, and scripting. This blended role will leverage AWS, automation using Terraform/Ansible, and work with Java-based applications along with Windows and SQL Server 2019+.

What You'll Do:

  • Build a resilient, secure, and efficient cloud based platform
  • Automate deployment, monitoring, management and incident response
  • Monitor and troubleshoot platform issues
  • Build and scale the technology infrastructure to meet rapidly increasing demand
  • Manage cross-functional requirements working with various company stakeholders
  • Collaborate with Development and QA to launch new features and services
  • Develop and improve operational practices and procedures
  • Be on-call rotation with after business hours tasks

What We Look For:

  • 5+ years of production-level SRE/DevOps experience
  • In-depth hands-on knowledge of AWS, advanced knowledge of Ansible and Terraform
  • Experience with Windows Server 2019+
  • Understanding of Java applications
  • Strong understanding of systems, networks and troubleshooting techniques
  • Experience in automated build pipeline, and continuous integration
  • Working knowledge of relational databases (Visual Studio / SQL Server 2019+)
  • Knowledge of cloud monitoring, logging and cost management tools
  • Strong programming/scripting knowledge (e.g. PowerShell, Python, Bash, etc.)
  • Spectrum (Shaw Systems) experience is a plus

What We Offer You:

  • Competitive salary and stock option plan
  • 100% paid coverage of medical, dental and vision insurance
  • Flexible PTO
  • Competitive 401(K) and RRSP program
  • Opportunities for professional growth and development
  • Paid parental leave
  • Health & wellness initiatives

#BI-Remote

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Any resume submitted to any employee of Upgrade without a prior written agreement in place will be considered the property of Upgrade, and Upgrade will not be obligated to pay any referral or placement fee. Agencies must obtain advance written approval from Upgrade's Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement.

About the job

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Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

Canada +/- 0 hours

About Upgrade

Learn more about Upgrade and their company culture.

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Upgrade's journey began in August 2016, spearheaded by Renaud Laplanche, the visionary founder and former CEO of LendingClub, alongside a team of his former colleagues. The company officially launched its loan offerings in April 2017, quickly securing a significant $60 million in a Series A funding round. This initial success set the stage for a period of rapid innovation and growth. By April 2018, Upgrade unveiled a personal credit line, a novel hybrid product combining the features of a credit card and a personal loan, at the LendIt Conference in San Francisco. This was followed by the launch of the Upgrade Card in October 2019, a product designed to merge the broad acceptance of credit cards with the predictable payment structure of installment loans.

The company's innovative approach to consumer finance continued to attract significant investment and recognition. In June 2020, Upgrade achieved a $1 billion valuation following a Series D equity round led by Santander Group. The momentum continued, and by August 2021, a Series E funding round led by Koch Disruptive Technologies pushed its valuation to $3.3 billion. Just a month later, in September 2021, the Nilson Report distinguished Upgrade Card as the fastest-growing credit card in the United States. This rapid ascent was further underscored in November 2021 when Upgrade's valuation soared to $6.28 billion after a $280 million Series F funding round co-led by Coatue Management and DST Global. Expanding its offerings, Upgrade acquired the travel-focused Buy Now, Pay Later (BNPL) provider Uplift in July 2023 for $100 million, integrating travel financing into its diverse portfolio. Uplift was subsequently rebranded to Flex Pay in December 2024, signaling a new phase of growth and expanded opportunities for customers across the U.S. and Canada. Throughout its journey, Upgrade has remained committed to providing affordable and responsible credit, mobile banking, and payment products, helping millions of families manage their finances more effectively.

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Upgrade hiring Senior Site Reliability Developer • Remote (Work from Home) | Himalayas