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UnifonicUN

Senior Software Development Engineer in Test

Unifonic is a customer engagement platform that provides cloud-based communication solutions, including SMS, voice, WhatsApp, and AI-powered chatbots, to businesses across various industries.

Unifonic

Employee count: 201-500

Egypt only

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Proudly voted a Great Place to Work®, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.

We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!

Meet the team!

Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.

As a Senior SDET, you will design and implement test strategies, automation frameworks, and CI/CD integrations that ensure our systems meet the highest standards of quality and performance. You’ll collaborate closely with developers, product owners, and DevOps engineers to build robust automation pipelines for UI, API, and backend testing, and contribute to load and performance testing initiatives.

This role is ideal for a hands-on automation engineer with strong Python or TypeScript/JavaScript skills, a passion for quality engineering, and an interest in learning about testing AI-driven systems.

Help us shape the future of communications by:

  • Designing, building, and maintaining automated test frameworks for UI, API, and backend testing using Playwright, Cypress, or Selenium.

  • Developing and executing integration and end-to-end test suites to ensure high-quality releases.

  • Implementing performance and load testing using k6 or similar tools.

  • Integrating automated testing into CI/CD pipelines (Git, Drone CI, Argo CD, Kubernetes).

  • Driving test coverage, defect reporting, and quality metrics across multiple delivery teams.

  • Collaborating with engineers to embed testing early in the SDLC and ensure reliable, scalable automation.

  • Advocating for QA best practices, code quality, and automation-first principles.

  • Leading continuous improvement initiatives evaluating new tools, frameworks, and techniques to enhance efficiency and maintainability.

Requirements

What you'll bring:

  • 7+ years of experience in software testing or automation engineering.

  • Strong programming skills in Python or TypeScript/JavaScript.

  • Hands-on experience with at least one of the following: Playwright, Cypress, or Selenium (required).

  • Experience with API testing (REST/GraphQL) and backend validation.

  • Experience with k6 or other load testing tools for performance validation.

  • Familiarity with CI/CD environments, containerized systems, and Kubernetes.

  • Excellent understanding of test design, debugging, and automation in distributed systems.

  • Experience working in Agile (Scrum) teams.

  • Strong analytical, problem-solving, and communication skills.

  • Bachelor’s degree in Computer Science, Software Engineering, or a related field.

  • Exposure to AI/ML systems and model testing principles is preferable.

  • Understanding of data validation frameworks (e.g., Great Expectations, Pandas is preferable.

  • Awareness of MLOps, Data Drift, or Model Drift detection is preferable.

  • Experience with Generative AI or AI Agent testing workflows is preferable.

As a Unifone you will receive a range of benefits:

  • Competitive salary and bonus.

  • Unifonic share scheme (we are all owners!).

  • 30 holiday days after your first anniversary.

  • Flexible working arrangements.

  • Spend up to 25 days per year working from anywhere in the world!

  • Paid leave for new parents.

About the job

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

Egypt +/- 0 hours

About Unifonic

Learn more about Unifonic and their company culture.

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Unifonic's journey began in 2006, not in a boardroom, but amongst a group of visionary university students in the Middle East. At the time, mobile internet connectivity was limited, and popular messaging platforms like WhatsApp and Facebook were yet to dominate the communication landscape. Recognizing a gap, particularly the restrictions on sending bulk SMS messages, Ahmed Hamdan and his brother Hassan Hamdan, then software engineering students, developed 'Resalaty'. This website allowed users to upload numerous contacts and message them simultaneously – a novel solution for the era. Their first customers were fellow university students, and as the platform gained popularity for various events, its potential became increasingly clear.

Despite the initial challenges of a nascent startup ecosystem, lacking robust financial plans and readily available mentorship, Resalaty gained traction. This early success and a clear vision for the future of business communication led to its rebranding as Unifonic. A significant turning point arrived in 2010 with a contract from Toyota Saudi Arabia, paving the way for further growth. The company opened its first physical office in Khobar, Saudi Arabia, in 2008. By 2014, Unifonic had processed its first billion transactions, a testament to its growing influence. A major milestone was achieved in 2018 when Unifonic secured $21 million in a Series A funding round, providing the capital to build a solid foundation for its ambitious plans. This funding was instrumental in evolving beyond basic SMS to address the growing need for richer customer engagement. Recognizing the shift towards multi-channel communication, Unifonic partnered with Facebook in 2019, becoming one of the first WhatsApp solution providers in the Middle East. This strategic move significantly changed the landscape of customer interaction in the region. The momentum continued, and in 2021, Unifonic raised a substantial $125 million in a Series B round, co-led by SoftBank Vision Fund 2 and Sanabil Investments, to accelerate its growth and international expansion. In 2022, Unifonic further solidified its position in the AI-powered communication space by acquiring Sestek, a company specializing in AI solutions, to complement its product portfolio. Today, Unifonic stands as a leading customer engagement platform, processing over 10 billion transactions annually for thousands of businesses across more than 160 countries. From its new headquarters in Riyadh, Unifonic continues to drive digital transformation and foster innovation in line with Saudi Arabia's Vision 2030.

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