Manager, Account Services

Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here.

Purpose of Role

This role will lead a team of Account Service reps for one of our EMEA PODs (Sale/regional based model).

Responsible to drive Orderbook accuracy and service excellence to achieve revenue targets and best in class customer experience. Accountable for Orderbook Management across the team’s account base; maintaining a standarised/ foundation in ways of working. As part of this role, you will be responsible for achieving key service SLA’s and KPI’s in order to support the overall customer experience, be the face of Under Armour Supply Chain to the customer and develop your direct reports to their full potential. This role involves working with Snr Leadership within Supply Chain, and stakeholder management to ensure a consistent and accurate Orderbook and service for our customers. The role requires a mix of analytical and strategic thinking, as well as the ability to communicate clearly with customers and across the internal matrix.

The role leads their Account Service Reps, with a focus on execute today. There will be strong interaction with all other Supply Chain pillars, particularly Logistics & Distribution and Operations & Process Optimization. Further, the role works closely with our Regional Sales team & Planners.

Travel to our regional hub, and regular visits to our key customers will be expected.

Your Impact

Create a winning Team of ASR’s that is results driven and always strives to be the best they can be.

Qualifications

• Bachelor’s Degree
• 7 years +’ experience in supply chain operations or project/process management.
• 7 years +’ experience in people management
• Results-driven leader with vision and enterprise mindset.
• High level of competency for people management
• Exceptional presentation skills required.
• Highly effective communicator with the ability to summarize and present complex data.
• Proficient in Microsoft Office Suite and Business Objects based reporting
• Knowledge enterprise management system and CRM solutions (SAP preferred etc.)

Workplace Location

• Location: Paris, France
• Return to Work Designation: Fully remote (home office)
• Travel: IE- 5-10% of the year

Relocation

• No relocation provided

Benefits & Perks

• Paid “UA Give Back” Volunteer Days: Work alongside your team to support initiatives in your local community.
• Under Armour Merchandise Discounts
• Health & fitness benefits, discounts, and resources- We offer teammates across the country programs to promote physical activity and overall well-being.
• 35 hours working week.
• Full Hybrid work
• 25 days holiday
• Teammate Resource groups e.g., Green Machine, Sustainability, LGBTQIA+, Women in Leading and Living, Balance for mental health and well being etc.
• Free access at Human Performance Institute (Gym) at AMS Hub & ClassPass Benefit in countries.
  

Our Commitment to Diversity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.