Finance Manager, GTM - Segment

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next Finance Manager, GTM - Segment.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position will report to a Director, Finance and will support GTM consolidated reporting, partner with leaders of the Segment GTM teams, conduct financial modeling for investment opportunities, and ad-hoc analysis to support GTM initiatives. This role will work cross-functionally with GTM business partners and central Finance teams.

Responsibilities

In this role, you’ll:

• Partner with Sales Leaders across the Segment business to drive efficient growth
• Utilize solid financial skills and business knowledge to build ad-hoc financial models
• Deep dive into our customer renewal metrics to improve customer retention
• Collaborate with peer finance teams and work cross-functionally within GTM to identify business growth and cost optimization opportunities
• Be flexible in a dynamic work environment and support the wider GTM FP&A team in achieving organizational objectives

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years of FP&A experience in a progressive financial role
• Strong financial analysis and modeling skills, and experience in forecasting, budgeting, reporting, and variance analysis
• Comfortable working with ambiguity in a dynamic, fast-paced environment
• Ability to work independently and think strategically
• Intense curiosity about understanding key drivers of a multi-faceted business.
• Strong communication and interpersonal skills - numbers are key, but a business is built with people. Cross-functional relationships and effective communication to non-financial audiences are critical to make an impact
• Highly proficient with Google Sheets or Excel

Desired:

• Bachelor’s degree in Finance, Business, Economics or related field, or equivalent experience
• Experience working cross functionally with partners on GTM and GTM Operations
• Familiarity with Anaplan, Tableau, Looker, and Oracle a plus

Location

This role will be remote in Canada, working primarily with a team within the US.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

The estimated pay ranges for this role are as follows:

• Based in British Columbia. : CAD 97,700.00 - CAD 122,100.00

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].