Our Sales Team is growing and creating new opportunities! The Sales Account Manager role focuses on retaining and growing the assigned customer base. If you have a genuine desire to care for customers and want to join an organization with UNLIMITED EARNING POTENTIAL, a path for growth, and build relationships with TrueCommerce's existing clients - this is the role for you!
This is a REMOTE OPPORTUNITY
We value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more!
As a Sales Account Manager, you will:
- Meet or exceed monthly sales quotas.
- Maintain an acceptably high level of sales activity.
- Build and maintain a robust sales funnel.
- Proactively contact current customers to discuss areas of customer improvement that would benefit the customer.
- Conduct effective sales presentations via telephone with current customers.
- Highly responsive to customer requests via email and tasks.
- Maintain a high level of opportunity follow-up to ensure all opportunities are updated.
- Be an advocate for the customer both internally and externally.
- Ensure customer satisfaction to the best of your ability and get ahead of issues early.
- Continually update CRM (NetSuite) with notes and activities.
- Attend sales department meetings and educational activities to stay up-to-date on the latest developments and trends within the industry.
Requirements for success: (1-2 years)
- A genuine desire to build relationships with existing customers
- Strong preference for an individual with previous existing customer management experience
- Proven overperformance in exceeding sales quota
- Enjoys proactively reaching out to customers to recommend new solutions
- This individual enjoys solution selling and thrives on change
- Strong closing and customer service-related skills
- Strong phone/video skills, exceptional listening skills and above average problem-solving skills
- Must have exhibited proficiency using e-mail and NetSuite (or a similar CRM system)
- Proven ability in building client rapport
- Strong organizational skills with an attention to detail
- Working knowledge of EDI a plus
- Willingness to dedicate extra effort beyond normal working hours
Education
- BA/BS degree or equivalent work experience
Who is TrueCommerce?
TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We’ve empowered some of the biggest brands in the world to improve their supply chain performance: Schneider Electric, DanoneWave, Siemen’s, Ocean Spray, and many more.
For additional information, visit our website.