Staff Data Analyst

Hej, Truecaller is calling you from Stockholm, Sweden! Ready to pick up?

Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter.

• Top 20 most downloaded apps globally, and world’s # 1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 374 million active users per month.
• Founded in 2009 with an impressive year-on-year growthwithhigh profitability, listed on Nasdaq OMX Stockholm, Large Cap.
• Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins.
• A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions.

We at the Calling team, deliver on our mission to provide trust by making communication safe and efficient. Reliable and smart Calling experience, meeting the needs of every user, is essential for Truecaller’s success and for our users’ satisfaction. Calling Team is one of the core teams of Truecaller. Some of our flagship features are Dialer, Contacts, Call History, Truecaller Voice, and Full-Screen Caller ID.

As a Staff Data analyst in the calling team, you’ll be responsible for the team's quantitative insights. From understanding our data, identifying problems, to working with product, tech and design on hypothesizing solutions. You’ll be the driver of our experimentation and learning efforts. Calling team sits at the very core of Truecaller experience, so you’ll have plenty of opportunities to work with other teams and the executives.

The impact you will create:

• Understanding Truecaller's data, particularly related to the Calling team.
• Taking ownership of quantitative insights for the Calling team, playing a crucial role in product development.
• Defining experiments, overseeing their setup, and analyzing their results to drive decision-making.
• Developing and maintaining key performance indicators (KPIs) for the team, ensuring their tracking, reliability, and reporting.
• Creating data pipelines and dashboards to measure the team's KPIs and effectively communicate insights to both the team and leadership.
• Coaching and mentoring the team on experimentation and data-driven product development processes, fostering a culture of data-driven decision-making.

What you bring in:

• 6-10 years experience in Data Analytics
• Experience in using SQL to extract, transform and analyse data
• Experience in data visualisation tools like Looker (preferred), QlikSense, Tableau, or PowerBI
• Experience in mentoring, coaching and evangelsing about data in product development
• Experience in digging into different data sources to understand why specific customer behaviours happen
• Fluent in spoken and written English

It would be great if you also have:

• Big data query tools (we use BigQuery).
• Experience with data from mobile applications.

Life at Truecaller - Behind the code:https://www.instagram.com/lifeattruecaller/

Sounds like your dream job?

We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check.

This position is based in Stockholm, Sweden.

We only accept applications in English.

What we offer:

• A smart, talented and agile team: An international team where ~35 nationalities are working together in several locations and time zones with a learning, sharing and fun environment.
• A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave top up, pension contribution, Udemy membership to keep learning and improving and free SATS gym membership.
• Great tech tools: Pick the computer and phone that you fancy the most within our budget ranges.
• Do it your way: We work in-office on Tuesdays, Wednesdays and Thursdays with flexibility on the other days. You can enjoy 3 weeks working remotely from anywhere you want per year.
• Office life: Enjoy your days with a wide range of yummy snacks and beverages, and have fun at our playroom! As well, exciting company parties and team activities such as Lab days, Running team, Geek lunch!

Come as you are:

Truecaller is diverse, equal and inclusive. We need a wide variety of backgrounds, perspectives, beliefs and experiences in order to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc. All those things make you who you are, and that’s why we would love to meet you.