Toma

Toma is a cutting-edge AI automation platform designed specifically for automotive dealerships. By offering solutions that automate various customer communications and operational tasks, Toma helps dealerships boost their service revenue and enhance customer experience through advanced conversational AI technologies. Trust is at the core of Toma’s relationship with its clients, being embraced by dealerships across the country. The integration capabilities with multiple dealership software systems ensure seamless operations, which means that dealerships can expect efficiency improvements without switching their existing platforms.

The platform's features include automating mundane, repetitive tasks, which significantly reduces the manual workload on dealership staff. From scheduling and upselling appointments to managing parts inquiries and processing recall notifications, Toma ensures that these workflows operate smoothly and efficiently. Importantly, the AI-driven technology allows for omnichannel communication, automating interactions over voice, web chat, and SMS, unlike many competitors that focus on single communication channels. This comprehensive approach to automation not only increases operational efficiency but also enhances customer satisfaction by ensuring timely and accurate responses to inquiries. With Toma as part of the team, dealerships can increase productivity and focus on what truly matters: delivering excellent customer service and driving revenue growth.