Senior Account Manager

We’re excited to share a fantastic opportunity to join our team as a Senior Account Manager working on one of our long standing and prestigious clients. Whether you’re an established SAM, or AM looking for your next step, this is a great opportunity to join a fabulous team, working on a highly visible client.

You will work with the team to strategically plan and deliver online and offline campaign materials, including digital assets, POS, DM, press, radio, event collateral, integrated campaigns, product launches, and always-on digital campaigns across online display, PPC and social media.

We’ll be looking for you to have a good level of digital knowledge as well as strategic, integrated marketing experience.

You’ll have a passion for digital marketing and a drive and desire to do great work, with a proven ability to own and grow client relationships and inspire confidence in others about the role of digital.

At TMW Unlimited we offer Hybrid working, which for us is a blend of working remotely and in the Bristol office. It’s all about choosing the best place to be for you, your team, your manager and the business on any given working day. We’d expect to see you twice a week.

The Day to Day

• Support the team with client annual planning and day to day engagement with network stakeholders, focussing on growing our digital performance scope.
• Be the champion of the digital experience for all stakeholders – representing the digital customer journey and leading campaigns.
• Get under the skin of the client’s business priorities and will help shape the strategy and delivery within the team.
• Take the initiative, generate ideas, proactively seek out opportunities and add value to the client, the retailers and the agency.
• Oversee all projects within your team; writing the brief and cost estimate creation, ensuring all departments are kept in the loop; delivering the work on time and on budget.
• Bring your understanding of digital comms channels and the role they play in the marketing mix, particularly paid search, paid social and online display.

Requirements

Who will you be?

• An established Senior Account Manager or ambitious Account Manager with experience gained within an integrated or digital agency.
• Clear understanding of digital trends and the dynamics of online communication, digital and social media
• Good knowledge and experience of core Client Servicing processes for campaign development across digital channels
• Proven ability to own and grow client relationships and inspire confidence in others about the role of digital.
• History of delivering successful digital campaigns and managing multiple projects simultaneously.
• You will have exceptional project management skills and have managed end to end project finances.
• A genuine interest in guiding and developing team members at all levels to reach their potential, and the ability to manage downwards and upwards effectively.
• A calm and consistent manner when plans change, with the ability to think on your feet.
• Organisation and the ability to manage, prioritise and juggle multiple projects efficiently is key to this role.
• Excellent interpersonal and communication skills (both written and verbal).
• Ability to engage with senior stakeholders on both the client and agency side.
• A good grasp of industry innovation and best in class digital work.

Benefits

What we give…

We believe in the power of a strong culture that puts people and at the heart of everything we do. Our guiding principle is simple: Be the best you can be, and the rest will follow.

You’ll have the chance to learn from passionate, talented colleagues and mentors. Exciting and varied client work with as much opportunity as you can handle. And a hugely sociable team to get to know.

Great benefits package, including:

• 25 days holiday (increasing year on year to max 30days)
• Christmas Closure, Birthday Day and Volunteer Day
• Flexible Bank holidays
• Flexible Hybrid working
• Pension, Life Assurance, Eye Tests, Flu Jabs
• Purchase Holiday, Taste Card
• Cycle to work and Electric Car Scheme, Work Abroad

We have a calendar of social and charity events throughout the year, there’s always something going on.

Join us and join in. We make noise. We laugh. We share. We welcome new ideas and new people – including you.

Who are TMW Unlimited?

The TMW story is born out of the many successes we’ve created for our clients over the past 30 years, and now encompasses offices in London, Bristol and Reading, with clients all over the world.

We create ideas that move people.

We believe that ideas should work everywhere and that brilliant results are what really matter. We combine deep digital and advertising expertise, a strong heritage in CRM and award-winning creativity to make it all happen.

TMW is proudly part of UNLIMITED, a fully integrated agency group with human understanding at its heart. Through our Human Understanding Lab, we uncover behaviour-led insights that power performance and create a genuine business advantage for our clients.

What we value…

Together, we put people first and believe our values make us who we are.

Give a Damn: We care about each other, our clients and our work. And this shines through everything we do.

Be Brave: We believe in challenging each other, in standing up, in speaking out. We believe in trying new and difficult things in order to make ourselves and our work better.

Stay Curious: We actively seek out the new and the unusual, finding inspiration everywhere in the world around us.

Take Pride: We are open, accepting and inclusive, and we support each other on our journey to reach our true potential. We are actively working to ensure that we as an agency more fully reflect the society around us.

We are an Equal Opportunities employer and welcome applications from all sections of the community.

As an equal opportunities workplace, we have a commitment to ensuring equal employment opportunity regardless of race, colour, ancestry, religion, socio-economic status, sex, national origin, sexual orientation, age, citizenship, marital status, neuro divergence, disability, gender, gender identity or expression. Whether you’re just getting your foot in the door, or you are an experienced employee whose life circumstances are shifting, we are committed to creating a workplace that reflects the world we want to live in and are therefore flexible to accommodate each individual's needs as best as we can.

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