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Thoughtful AITA

Staff Software Engineer, Platform

Thoughtful AI is a pioneer in leveraging AI technology to automate revenue cycle management for healthcare providers, enhancing efficiency and reducing costs.

Thoughtful AI

Employee count: 51-200

Salary: 190k-250k USD

United States only

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Join Our Mission to Revolutionize Healthcare

Thoughtful is pioneering a new approach to automation for all healthcare providers! Our AI-powered Revenue Cycle Automation platform enables the healthcare industry to automate and improve its core business operations.

We're looking for an Exceptional Platform Engineer for our Core Platform Engineering team.

As a key member of our platform engineering team, you will be instrumental in shaping our end-to-end platform, including our customer-facing web application, backend infrastructure, and developer suite. These products enable a community of developers across the globe to build tailored solutions for unique customer use cases, contributing to a rich ecosystem of automation modules.

Learn more about our Warrior culture. Join us to transform how leading healthcare companies operate.

Your Role:

  • Lead: Plan and execute projects and initiatives involving multiple stakeholders and complex requirements, applying strategic prioritization.
  • Craft: Consistently deliver code that sets the standard for quality and maintainability. Maintain awareness of industry trends and tools.
  • Empower: Equip team members with DevEx tools and processes to resolve challenges independently.
  • Mentor: Offer consistent, high-level guidance to engineers across all levels, sharing expertise in software engineering best practices.

Your Qualifications:

  • Bachelor’s or Master’s in Computer Science/Engineering or a related field.
  • Over 10 years of relevant technical experience.
  • Proven track record in building and supporting production-grade applications, ideally with expertise in JavaScript, TypeScript, Node.js, Python, Go, or similar.
  • Experience operating on modern cloud infrastructure stacks, preferably on AWS using IaC.
  • Experience in Agile product development processes (SCRUM, Kanban, Lean Startup, etc.)
  • Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.

What Sets You Apart:

  • Ability to navigate ambiguity & challenges with composure
  • Reliability and a strong sense of ownership
  • Insatiable curiosity and a passion for learning
  • Responsive to feedback, turning it into action
  • Autonomous work style, while being great at collaboration
  • A natural mentor, uplifting and empowering your team

Why Thoughtful?

  • Competitive compensation
  • Equity participation: Employee Stock Options.
  • Health benefits: Comprehensive medical, dental, and vision insurance.
  • Time off: Generous leave policies and paid company holidays.

Required Technical Exercise - submissions without this component will not be considered:

  • Please spend no more than 20 minutes completing a quick coding exercise by following the instructions here.
California Salary Range
$190,000—$250,000 USD

About the job

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Posted on

Job type

Full Time

Experience level

Senior

Salary

Salary: 190k-250k USD

Education

Bachelor degree
Postgraduate degree

Experience

10 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About Thoughtful AI

Learn more about Thoughtful AI and their company culture.

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Thoughtful AI is at the forefront of transforming healthcare through its innovative AI-powered revenue cycle management solutions. Founded in January 2020, the company focuses on automating convoluted processes within healthcare organizations to allow providers to concentrate on delivering quality patient care. Thoughtful AI leverages cutting-edge technologies, including Robotic Process Automation (RPA), Optical Character Recognition (OCR), and Natural Language Processing (NLP), to enhance operational efficiency. This unique blend of technological advancements enables their fully human-capable AI agents to perform complex tasks such as eligibility verification, claims management, and denial resolution with unparalleled accuracy and speed.

The company is dedicated to fixing the U.S. healthcare system by offering services that aim to reduce operational costs and maximize revenues for healthcare providers. With a commitment to performance-based contracting and a focus on ROI, Thoughtful AI stands out in the automation landscape, promising to reduce costs to collect by more than 78%, cut days sales outstanding by over 75%, and improve clean claim rates to an impressive 99%. Their offerings are trusted by executives in healthcare who prioritize efficiency, accuracy, and compliance. By integrating seamlessly with existing healthcare technology stacks, Thoughtful AI eliminates the need for costly system migrations and helps reduce vendor spend through a single-platform solution, making them the partner of choice for many leading healthcare providers.

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Thoughtful AI

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