Provider Data Advisor - Cigna Healthcare - Remote

Responsibilities:

• Leads mid-sized quality and analytical processes, projects and/or components of a larger project in a matrix environment.

• Compiles and analyzes results for identification of improvement opportunities

• Evaluates requirements and/or the development of new procedures/ processes/or policy solutions to address highly complex Provider data issues.

• Provides actionable information and recommendations to management through various analytic techniques on issues related to business people, processes and technology.

• Develops, produces, gathers and improves executive line of business scorecards, and decisive/distinct information.

• Defines and consults on measurement strategies, tools, scorecards and surveys

• Provides measurement and cost savings support for data management accuracy

• Conducts analysis and evaluation of business process and technology through the use of rigorous methods to identify causes of variation, improvement opportunities and solutions (considering both upstream inputs into business process and downstream consumers of data)

• Identifies opportunities for improvements based on fact based analysis

• Summarizes results of analysis and effectively communicate to management recommendations for actions to resolve business issues

• Utilizes the Network Operations & Delivery Balanced Scorecard and Network Operations process maps to map data flow through business processes

• Gathers and defines baseline business metrics primarily to illustrate impact of business outputs to customers

• Utilizes trending analysis to identify opportunities in business processes resulting from information in Balanced Scorecard

• Works in close partnership with business partners in a highly matrix environment

• Utilizes information garnered from analysis to partner with Process Owners and Quality Oversight to identify gaps in business processes.

• Establishes a mentoring program to advance maturity of baseline quality assurance methods to move towards a more outcome based quality program.

• Partners with departments to develop metrics, analyze problems and recommend improvement opportunities associated with business processes

• Can effectively communicate the results of analysis

• Ability to coach and develop colleagues

• Translates business needs into practical applications and solutions

Requirements:

• Bachelor's degree or higher strongly preferred or equivalent work experience.

• Expert/developer skills in MS Office Suite, including Excel and Access

• Exposure to reporting tools such as Hyperion/Brio, Business Objects, SAS or COGNOS needed

• Exposure to SQL, JavaScript and data warehousing concepts

• Previous Work experience in CPF or HCPM preferred

• 5+ years of experience in health care analytics

• Leadership competencies with the ability to collaborate with others and establish working relationships

• Communicates effectively across the organization and at different levels, think and act strategically and influence key leader

• Strong communication skills – oral, written, and interpersonal skills with the ability to work effectively within diverse groups

• Deep healthcare data statistical analysis experience and demonstrated understanding of health care and delivery systems processes

• Ability to successfully navigate and contribute in a highly matrix environment

• Ability to train peers on processes and document procedures for compliance repository

• Ability to lead efforts to develop data collection plans and data acquisition

• Lead and train a team in performing analysis activities to deliver to defined objectives

• Will be considered an individual contributor who will work on complex analytical processes utilizing judgment, fact, and discretion within a large business organization or across functional areas.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Cigna Healthcare

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.