Tesco Insurance and Money Services

We are Tesco Insurance, and since our journey began as Tesco Bank back in 1997, our core mission has been to make insurance and money services more helpful and rewarding for people all across the UK. We are inspired by the millions of customers who shop at Tesco every day, and we strive to create products and services that genuinely simplify their lives, offer great value, and reward their loyalty. Today, we proudly serve over 2 million customers, helping them protect the things that matter most, from their cars and homes to their beloved pets and travel plans. We understand that insurance can feel complicated, which is why we are committed to providing a helpful, straightforward service in everything we do. Whether our customers prefer the convenience of managing their policies online or need to speak with a friendly voice, our UK-based customer service centres are available seven days a week to offer support and guidance.

Our strength lies in our people. We believe that delivering exceptional customer service starts with having a fantastic team behind the scenes. That's why we've cultivated a welcoming and inclusive culture where everyone feels at home and is empowered to make a real difference for our customers. We are part of the wider Tesco family, and our values reflect that heritage: we treat people how they want to be treated, with respect and dignity. We are more than just a financial services company; we are a place where colleagues can build fulfilling careers, develop new skills, and be part of a collaborative team focused on innovation and excellence. We are proud of the varied career paths our colleagues have taken with us, growing from customer service roles to leadership positions. It's this commitment to our customers and our colleagues that drives us forward as we continue to evolve and find better ways to serve the needs of Tesco shoppers.