Senior Technical Program Manager

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Working in an exciting, fast-paced environment, the Technical Program Manager will be responsible for collaborating on technical aspects of the Cybersecurity Team roadmap initiatives and integrating new or enhancing technical controls across the enterprise. This role will drive strategic cybersecurity roadmap initiatives to successful completion. It will require management of open issues and cross-functional collaboration to determine remedies when necessary.

Essential Duties and Responsibilities

• Planning and Execution
  • Initiate and oversee portfolio development and implementation.
  • Drive technical solutions to address and implement Cybersecurity Roadmap initiatives and projects.
  • Synchronize strategic directives across the Cybersecurity Team.
  • Inspect, collect, and assess security, compliance, standards, risks, and value gaps as initiatives are planned, designed, and integrated.
  • Manage all elements of project plans, including resource coordination, planning scope, deliverables, and schedules.
• Problem Solving and Collaboration
  • Act as an advocate for internal customers throughout all stages of a project.
  • Partner with product managers, engineers, executive management, and all other functional groups (Finance, Marketing, Business Development, Operations, Clinical, etc.) to align initiatives with the cybersecurity roadmap
  • Manage open issues and work cross-functionally to determine remedies when necessary.
• Documenting and Reporting
  • Use appropriate tools—such as ticketing systems, Kanban boards, or other technologies—for task planning, execution, tracking, and reporting.
  • Assist with strategic, long-term planning impacting Teladoc's Cybersecurity team.
  • Report to and work with the cybersecurity leadership team to report progress and propose revisions to roadmap implementation plans
  • Ensure all stakeholders are kept informed of program status and progress.
  • Recommend and implement solutions for improvement and risk mitigation.

Qualifications Expected for Position

• 5+ years experience in a similar role
• Expertise in developing detailed plans for complex projects involving challenging requirements, limited resources, and fixed deadlines
• Experience leading successful change management initiatives
• Strong program, project management, and organizational skills, with keen attention to detail
• A solid understanding of cybersecurity principles, technologies, and controls
• A proven track record of managing multiple projects simultaneously and delivering results
• A dynamic, results-oriented drive for efficiency
• Strong relationship-building and collaboration skills
• A self-starter approach with the ability to manage priorities across multiple simultaneous, high-profile projects without micro-management
• Experience using multiple project and task management platforms, such as Jira, Confluence, PowerBI, and SharePoint
• Good communication skills, both written and verbal, with the ability to prepare and present reports to upper management

The base salary range for this position is $130,000 - $150,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here Teladoc Health Benefits 2024. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

Why Join Teladoc Health?

A New Category in Healthcare:  Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.  

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.  

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.  

Focus on PEOPLE:  Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. 

Diversity and Inclusion:  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  

Growth and Innovation:  We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members. 

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.