New Product Integration (NPI) Engineer

TechFlow, Inc. is seeking a talented and experienced New Product Integration (NPI) Engineer to join our team. In this role, you will play a crucial role in supporting the development and integration of new products within our Digital Services team. In this pivotal role, we require a highly skilled NPI Engineer who can effectively facilitate the integration of advanced hardware and software components within airport security screening environments at airports in the United States and government test facilities.

We are looking for a candidate with a proven track record in solving complex technological problems, possessing extensive experience in advanced networking and computing, and demonstrating exceptional interpersonal skills. The ideal candidate will be technologically inclined, naturally curious, have a continuous learning mindset, and thrive in positions that involve solving intricate problems.

Key Responsibilities

• Serve as the primary technical liaison between our team, technology partners, stakeholders, and the customer, fostering effective communication and collaborative relationships for successful project execution.
• Develop and implement integration plans for advanced networking and computing products, ensuring optimal functionality, cybersecurity, operations, and compliance with safety regulations.
• Proactively identify, troubleshoot, and resolve integration challenges related to program and operational milestones.
• Conduct thorough testing of integrated components in airport and government test facilities to guarantee performance, cybersecurity, and system/network reliability.
• Interface with the customer and partners for training, standard operational procedure development and refinement, as well as operations and maintenance issues.
• Provide responsive technical and service-related support to the TSA, coordinating closely with our service team, engineering teams, and local stakeholders to resolve escalated issues.

Requirements

• 5+ years of experience in product integration, preferably within the transportation security industry or a related high-tech field
• Advanced knowledge in Linux system administration, experience with versions such as Red Hat, Ubuntu, etc. server environments.
• Proficiency in advanced networking concepts, including network design, network switches, hardware addressing, and computer networking.

• A deep understanding of IP networking, both IPv4 and IPv6 as well as an understanding of modern networking technologies and concepts.

• Solid knowledge of cybersecurity principles and practices such as encryption, VPNs, as well as standards for a government network environment.

• Familiarity with computer hardware and a high level of computer literacy.

• Experience with programmable logic controllers (PLCs), such as designing complex control systems or troubleshooting hardware and software PLC issues.

• Familiarity with a wide range of cutting-edge Transportation Security Equipment from various manufacturers.

• Proven experience in managing complex projects, with the ability to multitask in a time-sensitive environment.

• Excellent communication and interpersonal skills, with a focus on relationship-building, collaboration with stakeholders, project scope management, listening, and questioning abilities.

• Be able to obtain a Secret Clearance from the Department of Homeland Security (DHS) and pass a Public Trust background investigation.

Preferred Qualifications

• Bachelor’s degree in engineering, Computer Science, IT, or a related field
• Advanced networking certifications (e.g., CCNA, CCNP, or equivalent)
• Prior experience in an airport or transportation security screening equipment technologies
• Previous experience with open architecture systems for the US Government

Benefits

Founded in 1995 at the start of the dot-com revolution, TechFlow helped large commercial clients such as Dreamworks, Toshiba, MGM, and others modernize their business systems. Today, with deep operational roots in the bi-coastal innovation hubs of California and Washington DC, TechFlow continues as a leader in applying innovative engineering, technology, integration solutions, and support services to the Federal Government’s most demanding mission and business challenges.

Our culture thrives on out-of-the-box thinking and the unique powerful entrepreneurial expressions of our employee-owners. As a 100% employee-owned company, we have a shared expectation of commitment, accountability, and responsibility driven by a culture that embraces innovation and new ideas. Our goal is not to do what has been done, but to do it better.

TechFlow has four principal lines of business: Platform Services, Digital Services, Base Operations and Energy and Mobility Solutions. Our company has a strong track record of successful contracts in both areas and encourages cross-collaboration.

TechFlow, Inc. is 100% employee-owned. Come make a difference in a job that contributes to your future and helps us build an agile workplace!

• Employee stock ownership plan (ESOP) – Pride in being an employee-owner and annual employer contribution (per plan guidelines)
• 401k plan with Roth option.
• Eligibility for an employer match.
• Immediate vesting
• Paid time off
• Holidays – 11 paid holidays per year
• Comprehensive medical, dental, and vision plans
• Company-paid Life & AD&D insurance plan
• Employee Assistance Program
• Wellness Resources
• Company-paid training and development program
• Voluntary benefits include:
• Life & AD&D Insurance for employee, spouse, and children
• Short-term and long-term disability (per plan guidelines)
• Legal Shield and Identity Theft protection plans
• Pet Insurance