United States onlyThe Workday Integration Analyst is responsible for supporting the business and financial applications to ensure efficient, high-quality, and safe patient care. This position involves implementing, managing, and supporting systems with minimal supervision. The analyst will possess a strong understanding of business and financial operations in a healthcare setting, handle complex issues independently, make design decisions, and clearly communicate technical concepts across the organization.
Key Responsibilities:
- Provide second-level support for application incidents reported through the help desk, including 24/7 on-call coverage as needed.
- Assist junior team members in resolving application incidents, maintenance issues, and enhancement requests.
- Coordinate application support with other IT teams, such as Infrastructure, Integration, Reporting, and the help desk.
- Collaborate with vendors and IT analysts to design and implement system optimizations and enhancements.
- Implement changes using documented procedures that comply with departmental policies.
- Lead software upgrades and manage new software installations and enhancement requests of small to medium complexity.
- Mentor junior staff in documenting workflows and developing their technical skills.
- Act as a technology expert, translating technical concepts into business terms and influencing outcomes across different groups.
- Maintain up-to-date project documents, including technical details, user expectations, project goals, and deliverables.
- Participate in and organize team meetings, maintaining appropriate records.
- Identify opportunities for improving application functionality and stability.
- Anticipate and resolve system problems through independent analysis and solution development.
- Research issues and analyze options to provide solutions, considering pros, cons, risks, and costs.
Requirements
Experience Requirements:
- 7+ years of experience with Workday integrations.
- Strong technical and business operations background, particularly in a healthcare environment.
- Knowledge of SDLC, Agile, and other software development methodologies.
- Familiarity with server operating systems, databases, scripting languages, and disaster recovery technologies.
- Ability to analyze complex systems and workflows.
- Strong organizational skills and ability to manage major programs or functions.
- Ability to communicate complex concepts clearly to management and cross-functional teams.
- Strong collaboration and consensus-building skills.
Education Requirements:
- Bachelor's degree in Computer Science, Information Systems, or a related field.
Benefits
Paid Time Off
Subsidized Medical, Dental, Vision and Life Insurance
Portugal
Philippines
