People Coordinator / HR Generalist

About the Role

We are seeking a confident and proactive People Coordinator or experienced HR Generalist to support multiple facets of HR and recruitment. This is a hands-on, mid-level role, ideal for someone capable of working independently, taking ownership of tasks, and delivering structured outcomes with minimal supervision.

The position begins with clear deliverables across recruitment, onboarding, compliance, and employee relations. The ideal candidate should be highly organized, detail-oriented, and comfortable navigating a fast-paced, multi-site environment.

• Collaborate with ongoing recruitment efforts across multiple sites (front of house/back of house)

• Coordinate interviews, issue offer letters, and manage follow-up communications

Employee Records & Compliance

• Maintain accurate, live-tracked employee data in the HR database

• Ensure right-to-work checks and other compliance documentation are completed and securely stored

Onboarding & Offboarding

• Manage the full onboarding process including data collection, compliance checks, induction scheduling, and form completion

• Coordinate post-joining reviews, probation tracking, and exit interviews

Employee Relations Coordination

• Support or lead disciplinary meetings in collaboration with site managers

• Serve as a liaison between on-site teams and central operations for HR-related matters

KPI & Administrative Management

• Schedule and track performance KPIs across relevant roles

• Maintain clear HR documentation, onboarding pipelines, and performance tracking systems
  

Employee Welfare

• Assist with retention initiatives, employee surveys, and feedback loops

• Respond to employee queries and contribute to internal review and team-building processes

Training & Development

• Support enrolment and monitoring for internal training programs

• Track installer levels, KPIs, and assessments

• Develop onboarding-related training systems and tools

HR Branding

• Assist in building a strong internal culture and promoting the organization as an employer of choice

HR Projects

• Contribute to various HR-led initiatives as the role evolves
  
  

Requirements

Key Attributes

• Proven HR or People Operations experience ideally within the UK market

• Strong communication and interpersonal skills

• Comfortable leading or supporting sensitive conversations

• Highly organized, with the ability to manage data and deadlines accurately

• Proficient in HR systems, spreadsheets, and documentation

• Adaptable and self-motivated with a hands-on approach

Benefits