Billing Analyst

Our Company:

Tactiq is an innovative software solutions provider focused on bridging the gap between retailers, manufacturers, and distributors. Headquartered in Richmond, Virginia, our team is revolutionizing the direct store delivery (DSD) industry. Our suite of solutions includes standardized communications, invoicing, and ordering tools, all designed using world-class technology to support both retailers and suppliers within the DSD industry. Tactiq is uniquely positioned to increase both operational efficiency and service quality, with a proven track record of driving sales growth and cost savings for our partners.

Our People:

Our team members join Tactiq to learn, develop, and be part of an environment that rewards performance and innovation while providing opportunities to personally excel and grow. We work closely as a team, respect each other as professionals, and move decisively on meeting the needs of our partners, all guided by our values – Do the right thing, Win as a team lose as a team, Own it, Embrace the messy, and Think like your customer.

Position Purpose:

The purpose of this position is to provide a high level of financial, clerical, and administrative services to ensure efficient, timely and accurate payment of accounts under the employee’s control. This role is primarily remote with occasional training taking place in person at our Midlothian, VA office.

Examples of Essential Functions:

• Manage the processing of third-party invoices through our accounting system.
• Work directly with our distributor partners to resolve any issues with invoice processing.
• Research disputed invoice payments with our distributor partners.
• Manage the collections with our retailer partners, including the application of payments, statement reviews, research of payment discrepancies, and check deposits.
• Manage customer proof of delivery requests.
• Prepare monthly reports to management regarding any past due balances on assigned accounts.
• Ensure timely responses to our retail and distributor partners for any inquiries or disputes.
• Proactively work with Management and other departments within the organization to report and correct system issues/errors.
• Participate in periodic accounts receivable audits as requested by our retail partners.
• Other duties assigned.

Requirements

Qualification Guidelines:

Experience/Training/Education:

• Required:
• Relevant professional experience in accounting/invoicing.
• Advanced skills with Microsoft Excel.
• Desirable
• Two to five years of experience in accounting (AR, AP, etc.) or analytical positions preferred.

Knowledge/Skills/Abilities:

• Ability to self-manage and prioritize workload to ensure all deadlines are met.
• Excellent research, problem solving, and analytical skills.
• A professional attitude and great communication skills when dealing with clients, distributors, colleagues, and business partners.
• Must be proactive and self-driven to resolve problems including following through.

Physical and Environmental Elements:

• Must be able to sit for long periods of time
• Must be able to look at a computer screen for long periods of time
• No heavy lifting involved
• Able to travel into the Midlothian, VA office with prior notice from time to time for training

Benefits

At Tactiq, we believe in creating a work environment where everyone is welcome to be themselves. With a focus on diversity and inclusivity, individuals are able to contribute and bring their best selves to a winning team environment.

We invest heavily in the development of our people and provide opportunities and support for our team to invest back into causes they care about.

We offer an extensive employee benefits package because we know that our people and what they care about matter most. We deeply care and want our team to be taken care of.

If you’re looking to work for a company that values family, authenticity, inclusivity, hardwork, determination, and problem-solving, then we’re the right fit for you!

Included benefits:

• Health Care Plans (Medical, Dental & Vision)
• 401k plan with company match
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (including time for volunteering) & Public Holidays
• Generous Parental Leave
• Short Term & Long Term Disability
• Training & Development opportunities
• Work From Home & Flexible work arrangements
• Free Food & Snacks
• Wellness Resources