HimalayasHimalayas logo
TabsTA

Technical Support Analyst

TABS Inc. provides comprehensive back-office services, including bookkeeping, payroll, HR, and FDA registration, to assist international companies in successfully entering and growing within the U.S. market.

Tabs

Employee count: 11-50

United States only

Stay safe on Himalayas

Never send money to companies. Jobs on Himalayas will never require payment from applicants.

We're looking for a highly capable Technical Support Analyst to help manage technical support requests from our merchants, collaborating with cross-functional teams to resolve issues and identify recurring trends.

Requirements

  • 1-5 years in a support, technical support, or customer success role
  • Exceptional problem-solving skills
  • Technical aptitude, with experience troubleshooting API, ERP, or payment-related issues
  • Accounting knowledge a plus
  • Excellent written and verbal communication skills
  • Ability to manage high ticket volume while maintaining high-quality responses
  • Experience working with ticketing systems and creating self-service content
  • SQL or data querying experience is a plus
  • Ability to thrive under pressure, quickly assess problems, and deliver solutions in real-time

Benefits

  • Competitive compensation
  • Equity
  • Unlimited PTO
  • Up to 100% employer covered monthly healthcare premium
  • Lunch provided
  • Parental leave up to 12 weeks
  • Tax free commuter and parking benefits
  • Voluntary insurances
  • Employee Assistance Program
  • Free One Medical Membership
  • 401k

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About Tabs

Learn more about Tabs and their company culture.

View company profile

The story of TABS Inc. began with a clear vision rooted in personal experience and professional insight. Founder Jacob Willemsen, originally from the Netherlands, moved to the United States in 1997. During his tenure at the Consulate General of the Netherlands in New York, he witnessed firsthand the significant challenges that European companies faced when attempting to enter the U.S. market. He saw that while these businesses had innovative products and services, they often struggled with the complex administrative and regulatory hurdles of establishing a U.S. presence.

Driven by a desire to bridge this gap, Jacob established his own consulting firm, which evolved into TABS (TransAtlantic Business Solutions) in 2010. His mission was to provide a soft landing for international companies, offering the essential back-office support they needed to focus on their core business goals. What started as a specialized service for Dutch companies quickly expanded as the demand for reliable, cross-border guidance grew. Today, TABS Inc. has supported over 1,000 companies from across Europe and beyond, providing a comprehensive suite of services including corporate secretary, bookkeeping, payroll, HR, and FDA registration. From its headquarters in New York to offices in Houston and Europe, TABS continues to be a trusted partner for businesses navigating the complexities of the American market.

Employee benefits

Learn about the employee benefits and perks provided at Tabs.

View benefits

Parental leave

Paid parental leave.

Life insurance

Life insurance coverage.

401(k) Company Match

A 401(k) plan with company match.

Health savings account

Health savings account (HSA) available.

View Tabs's employee benefits
Claim this profileTabs logoTA

Tabs

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

Remote companies like Tabs

Find your next opportunity by exploring profiles of companies that are similar to Tabs. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan