Product Owner

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products.

Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers.

Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team.

The mission of the Syndigo Product Owner is to understand the needs of our users and how those needs fit into the overall vision for each product or feature.

The Product Owner will be responsible for the end-to-end process related to his or her features, including: developing functional and non-functional business requirements, collaborating with engineering to build features according to business needs, training internal and external stakeholders on new product functionality, and functioning as the product/technical lead during sales cycles. This role will require someone who understands technology and business, a high degree of organization and attention to detail, and the ability to professionally interact with a diverse blend of personalities to reach a resolution and maintain strong relationships.

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

• Provide consistency and clarity to software development projects by identifying business needs and constraints, defining scope, and ensuring efficient execution

• Responsible for defining requirements and recommending solutions in the form of epics, user stories and acceptance criteria

• Identify all functional and non-functional requirements

• Work with engineering and business stakeholders to groom and prioritize the backlog of user stories through the release and sprint cycles

• Act as a proxy for the business throughout development, testing, and release activities to ensure the business needs are being met

• Develop business analysis artifacts, such as business rules or process flows to clarify requirements

• Coordinate with other departments in advance of feature and product launches to develop messaging to evangelize new releases, features, or updates

• Conduct product training, both internal and externally, including, but not limited to: training internal trainer(s), writing new product/feature documentation, introduce new functionality to internal employees or key customers

• Participate in product roadmap presentations, quarterly reviews to internal stakeholders and commercial leaders.

• Participate in sales cycles as the technical/product lead. Prepare and deliver technical presentations/demos explaining products or services to customers and prospective customers.

• Collect and document competitive intelligence

WE SHOULD TALK IF THIS SOUNDS LIKE YOU

• 1-3 years’ experience as a product owner, product manager, or business analyst with a technology-focused organization (ie, digital agency, SaaS product firm)

• Bachelor’s degree required

• CSPO Certification a plus

• Track record of leading technical projects through full life cycle from definition to post-launch

• Excellent client-facing and internal communication skills

• Excellent written and verbal communications skills, able to communicate in business and technical terms

• Excellent organizational skills including and attention to detail

• Strong ability to multi-task & context switch

• Strong ability to translate product concepts and ideas into functional requirements

• Strong analytical and problem-solving skills

• Understanding of Agile software development processes & tools

Diversity, Equity & Inclusion

Authenticity fuels our work. In fact, it’s one of our Syndigo Values. To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.

Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful!

All are welcome here and we invite you to join our team if you are ready to help us continue that growth!

GDPR/CCPA

Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.

Syndigo Job Applicant Privacy Notice

At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.