Portugal onlySince 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare.
Role
As a QA Analyst on the Thrive In-Session team, you won’t just validate what’s built, you’ll help define what “good” looks like. You will work closely within a cross-functional team and collaborate across departments to ensure we deliver a seamless, safe, and effective AI care experience.
In this role, you will help drive a shift-left quality mindset, contributing to prevention over detection, improving processes, and ensuring we generate the right evidence to support our product as Software as a Medical Device.
The Thrive In-Session team owns the end-to-end therapy session. This experience blends AI, clinical logic, and user interaction in a way that requires both analytical thinking and creativity. Ensuring quality here means understanding not just whether something works, but whether it works well for real people in real recovery journeys.
If Tech role: To get to know more about our Tech Stack, check here.
What you’ll be doing
Work closely within a cross-functional team (Mobile, Backend, AI, Algorithms, Design, Data, Product) and collaborate across teams when needed
Get involved early — contribute to design and development discussions to help prevent issues before they reach testing
Design, execute, and maintain test plans and test cases
Build and maintain QA processes and procedures that the whole team can benefit from
Identify, document, and track defects through to resolution
Maintain thorough testing documentation
Invest in test automation over time
What you need to have
2–3 years of experience as a QA Analyst
Experience testing mobile apps
Experience with test automation
Experience in test case design, creation, execution, and reporting
Familiarity with tools like Postman, Jira, Git, Xray, Android Studio
Good analytical, communication, and teamwork skills
A critical mindset and attention to detail
Autonomy and initiative
Strong written and verbal communication skills in English
These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact.
Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.
United States
Brazil
ME, PL + 3 more