General Description:
Establish and build Supplemental Health Care’s reputation and brand throughout the market while recruiting and retaining field talent and clients using while promoting the core values of caring, expertise and service. Achieve individual performance goals by operating the Supplemental Way in exceeding minimum activity standards.
Essential Job Functions:
- Maintain operational excellence through achieving the “Minimum Performance Standards" as outlined
each Fiscal Year which includes:
◦ Achieving standards for all minimum activity requirements including touches, interviews and submissions ◦ Support gross profit (GP) goals of the Division with value calculator management ◦ Support Joint Commission standards, referencing and the entire compliance process to achieve 100% compliance
- Achieve 100% of personal revenue budget
- Work directly with Manager to create personal goals and implement a strategy to complete
- Achieve 90% Retention of field talent through the Talent for Life scorecard
- Maintain continuous source of information and availability of the active base of field talent and clients; takes appropriate and timely measures to meet the needs of the field talent and clients
- Maintain an open line of communication with active field talent and clients with appropriate follow-up
- Manage and be accountable for individual p&l with ownership of how each p&l impacts the Division budget
- Recruit, coach, staff, develop, mentor and engage field talent
- Evaluate and assess applicant’s viability for employment for SHC’s clients based on each unique job posting. Oversee and direct credentialing and compliance to said job description.
- Responsible for job postings, email blasts, call blasts and other recruitment functions
- Responsible for office success if and when the Manager is absent
- Responsible for managing field talent across Company lines
- Responsible for making weekly performance report calls to field talent and clients
- Support recruitment efforts currently underway and those for the future
- Act as a team player and mentor to new office talent within the Division and the Company
- Retain flexible schedules in order to service field talent requests and/or handle issues, in addition to support after hours and/or on-call duties
- Present appropriate features of the Supplemental Advantages to meet field talent needs as well as handle objections
- Communicate with field talent regarding possible extensions, or other job opportunities once the field talent has completed an assignment
- May manage weekly payroll of all field talent
- May assist with housing arrangements for field talent
- Assist Manager with Human Resources and Quality Assurance functions as it relates to field talent
- Assist with aging and Accounts Receivables
- Help to create an environment of high morale, motivation and teamwork
- Negotiate salary and benefits for each applicant in line with SHC’s financial objectives.
- Has decision making authority to supervise policies
- Other duties as assigned
- Position may be listed as Senior Recruiting Manager, Recruiting Director, Senior Recruiting Director and
Assistant Area Director level according to production and/or past experience
Minimum Skills, Knowledge & Talents:
- Knowledge of business and management principles involved in recruiting, staffing, production methods, human resources, and/or similar or relevant work experience
- Knowledge of proper grammar, spelling and rules of composition
- Knowledge of principles and methods for selling recruiting services; this includes marketing strategy and tactics, sales techniques, and sales management systems
- Ability to work independently and with other team members
- Ability to organize and complete work in a timely manner
- Ability to communicate effectively with all levels of the organization
- Ability to multi-task
- Must have a working knowledge of computers and software systems including Microsoft Office Products and the Internet; knowledge of internet job boards and internet recruiting preferred
- Must be able to work for prolonged periods of sitting, typing and use of the phone and computer
- Must be detail-oriented and highly organized
- Must successfully complete onboarding training/tutorials and attend future webcasts/trainings as required
Equal Opportunity Statement:
We are greater when we are equal. We believe inclusivity is the celebration of multiple experiences, approaches, and points of view. We bring together the best people, provide world class opportunities, and cultivate an environment where we all succeed. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. It fuels our innovation and connects us closer to our clients and the communities we serve. SHC is an Equal Opportunity Employer, including disabled/veterans. SHC is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with SHC, please send an e-mail to careers@shccares.comor call (888) 265-2068 to let us know the nature of your accommodation request and your contact information.
