Merchant Fraud Strategist

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe’s Fraud Risk Strategy Team is committed to minimizing Stripe’s financial losses from fraud attacks. The Fraud Risk Strategy Team is responsible for building and implementing strategies that scalably reduce risk for Stripe and preserve a healthy financial and payments ecosystem, while creating positive experiences for users.

What you’ll do

As a Risk Strategist on the Fraud team, you will be directly responsible for decreasing losses from merchant risk at Stripe. You will enable safer payments for our users and help Stripe manage payments risks intelligently. The stakes are high, and you will be up against ever-evolving challenges. You will face some of the most complex and dynamic problems at the company, and the nature of your work will evolve rapidly to combat new and more sophisticated challenges to Stripe’s payments integrity.

Responsibilities

• Monitor accounts and transactions to identify and predict risky behavior that could result in losses for Stripe
• Scale risk processes to cover an increasingly large and complex landscape of payments risks and effectively design and outsource manual/repetitive workflows
• Work with internal partners like Data Science, Engineering and Operations to tailor fraud risk management techniques to different geographies, payment methods and products
• Work with Stripe users to educate them about and help prevent potential risks to their business
• Challenge the payments industry status quo to help enable innovative businesses to flourish online

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of relevant professional experience in Fraud Strategy
• Curiosity and passion for risk prevention: if something seems off, you want to investigate what’s going on and solve root problems
• Decisiveness, yet open to learning: you will make many critical decisions every day impacting large numbers of merchants
• Willingness to make these difficult decisions and quickly learn and iterate from these experiences - you are skilled at using data to drive decisions
• Understanding and empathy for the challenges of setting up a new business - you will thoughtfully balance scaled enforcement decisions with user experience
• Strong analytical skills - you are passionate about data analysis and can frame business decisions and tradeoffs effectively through quantitative analysis and visualization
• Intermediate SQL skills and experience in applying these skills in business environments
• Excellent communication skills and knows how to be a team player - you are able to convey complex ideas succinctly and work effectively across teams
• Project management skills - you have demonstrated project management skills and the ability to drive execution on projects that span multiple teams both within and outside of Risk

Preferred qualifications

• Expertise with SQL
• Expertise with quantitative tools such as Python, R, or Stata
• Experience with payments (particularly working with regional payment methods), risk, or trust safety
• Experience working with machine learning and data science teams
• Experience working in fast-paced and rapidly changing start-up environment