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STAFFVIRTUALST

Contract Billing Meter Specialist I

STAFFVIRTUAL is an American business process outsourcing (BPO) company with offices in the Philippines specializing in customer support, back office, and IT outsourcing.

STAFFVIRTUAL

Employee count: 501-1000

Philippines only

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Job Title: Contract Billing Meter Specialist I

About the Company:
Our client offers a comprehensive, human-centric suite of technology services, ranging from IT and cybersecurity to printers, copiers, and print. These solutions are designed to simplify operations, enhance efficiency, and support modern workplace needs. Whether its a one-time purchase or a fully managed solution, they provide expertise across the full spectrum of business technology.

Overview:
We are seeking a detail-oriented and motivated Contract Billing & Meter Specialist I to support contract administration and billing processes. You will be responsible for monitoring printer meter readings, processing billing for service contracts, and maintaining accurate records to ensure smooth and timely invoicing for clients.

Responsibilities:

  • Collect, validate, and process meter readings for contracted devices and services.
  • Prepare and issue accurate billing statements in accordance with client contracts.
  • Maintain organized records of billing activities, meter data, and contract documentation.
  • Monitor open items and resolve discrepancies related to meter readings or contract billing.
  • Assist in processing contract changes, renewals, and adjustments (e.g., cancellations, addendums, returns).
  • Provide support to customers regarding billing inquiries and escalate issues when needed.
  • Collaborate with internal teams, including sales and service, to ensure accurate billing and data entry.
  • Ensure compliance with company billing policies and administrative procedures.
  • Participate in team meetings and training sessions to support continuous learning.
  • Perform other related duties as assigned.

Qualifications:

  • Bachelors degree in Accounting, Business Administration, or a related field (or equivalent work experience).
  • 1-2 years of relevant experience in billing, accounting, or contract administration
  • Proficiency in MS Office applications, especially Excel.
  • Strong attention to detail with the ability to identify and correct errors.
  • Good organizational and time management skills.
  • Strong communication and customer service skills.
  • Eagerness to learn and grow within contract billing and business operations.
  • Ability to work independently as well as collaboratively in a team-oriented environment.

Schedule: Night Shift

Setup: This is a remote (work-from-home) position open to candidates based anywhere in the Philippines.

Why Join STAFFVIRTUAL?

  • Competitive compensation and benefits package
    • HMO Day 1 + FREE dependent coverage

    • De minimis and allowances

    • Attendance bonus

    • Paid time offs

  • Company-provided work setup (laptop, monitor, accessories)

  • Training, career growth, and global exposure

  • A collaborative and supportive team culture

If you're a motivated, client-focused professional who's ready to grow with a company that values people and performance, we’d love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL!

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Education

Bachelor degree

Experience

1 year minimum

Experience accepted in place of education

Location requirements

Hiring timezones

Philippines +/- 0 hours

About STAFFVIRTUAL

Learn more about STAFFVIRTUAL and their company culture.

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Our customers face the constant challenge of scaling their operations efficiently while maintaining high quality and controlling costs. That is why we at STAFFVIRTUAL have dedicated ourselves to being more than just an outsourcing provider; we are a strategic partner committed to your long-term growth. Since 2009, we have helped businesses across the globe—from agile startups to established enterprises—build high-performing, dedicated teams in the Philippines. We understand that finding the right talent is critical, which is why we handle the entire process, from rigorous recruitment and vetting to seamless onboarding and ongoing management.

We solve the operational bottlenecks that hold companies back by providing specialized support in areas such as Customer Support, Back Office Operations, IT, Creative Services, and Professional Employer Organization (PEO) solutions. Our 'human-first' approach ensures that while we leverage technology for efficiency, we never lose sight of the people who drive your success. By taking on the heavy lifting of HR, compliance, and payroll, we empower your leadership team to focus on core business strategies and innovation. With STAFFVIRTUAL, you gain a transparent, reliable, and scalable extension of your team that is fully aligned with your goals and culture.

Employee benefits

Learn about the employee benefits and perks provided at STAFFVIRTUAL.

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Paid Vacation Leave

12 days of paid vacation leave per year.

Remote Work Options

Flexible remote and hybrid work arrangements for eligible roles.

Company Events

Regular team-building activities, happy hours, and company galas.

Professional Development

Continuous training programs to support employee professional growth.

View STAFFVIRTUAL's employee benefits
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STAFFVIRTUAL

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