United States onlySSO is hiring a Case Specialist to support the State of Indiana Family & Social Services Administration, responsible for receiving APS reports, evaluating reports for screening and triage decisions, and communicating decision information in writing and verbally.
Requirements
- 1+ years of experience with APS, investigatory, social services, human services, or law enforcement work
- Experience working with clients in the HCBS population or licensed healthcare facilities, preferred
- Ability to work with and relate to others with customer relation techniques, professionalism, and respect for other cultures
- Ability to effectively use active listening and interviewing skills
- Must be computer literate and have MS Word, Excel, Outlook, and Internet skills
- Ability to work well independently and within a team
- Superior verbal and written communication skills
- Strong decision-making skills, with accuracy and attention to detail
Benefits
- Benefits not explicitly stated
