United States onlyThe Customer Support Specialist addresses and resolves all customer questions and issues and provides the best customer experience possible. This role corrects errors, follows up with process servers, moves orders along and provides information and updates.
Requirements
- High school diploma or GED
- 1-3 years of customer support or call center experience
- Experience using computer programs such as Microsoft Outlook, Excel and Word, PDF Editor and phone systems
- Ability to read, write, and speak English
- Typing speed of at least 55 wpm
Benefits
- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement Flexible Spending Account
- Dependent Care Flexible Spending Account
- EAP (Employee Assistance Program)
- Pet Insurance
Argentina only