SSM HealthSH

Patient Account Representative I

SSM Health is a large, Catholic, not-for-profit health system committed to providing comprehensive and compassionate care across the Midwest.

SSM Health

Employee count: 1001-5000

Salary: 18k-18k USD

United States only

It's more than a career, it's a calling.

MO-REMOTE

Worker Type:

Regular

Job Highlights:

Great Opportunity!!!

Schedule: Full Time. Monday-Friday, 7:00 AM to 8:30 AM start time, last shift ends at 5:00 PM

Starting Pay: $18 (Offers are based on years of experience and equity for this role.)

Location: Remote

At SSM Health, we believe in providing our employees with a fulfilling career. We strive to create an environment where individuals can grow both personally and professionally. Our company values diversity, innovation, and collaboration, and we are committed to making a positive impact on the communities we serve.

Joining SSM Health means becoming part of a team that is dedicated to providing exceptional patient care and making a difference in people's lives. Our employees are passionate about what they do, and their commitment to our mission is what sets us apart.

Remote work: This position may be eligible for remote work in accordance with SSM policies. Note that remote work is not permissible in some states; Human Resources should be consulted for additional information and guidance.

Job Summary:

Responsible for processing patient accounts. Duties may include one or more of the following: processing insurance payments, following up on denied claims, and resolving credit balances. Typically works in no more than two functional areas.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

  • Processes the insurance component of a patient's obligation using the third party claims processing and payment rules. Bills claims appropriately.
  • Follows up on denied claims by performing appeals and denial recovery procedures. Works denied claim lines and no response claims to resolve outstanding accounts.
  • Analyzes credit balances on patient accounts and resolves. Responds to refund request letters from insurance carriers.
  • Performs other duties as assigned.

EDUCATION

  • High school diploma or equivalent

EXPERIENCE

  • No experience required

PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

Department:

8701000033 RCO Liaisons/Analysts

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

  • Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

  • Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

  • Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Explore All Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 18k-18k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About SSM Health

Learn more about SSM Health and their company culture.

View company profile

SSM Health is a Catholic, not-for-profit, fully integrated health system dedicated to advancing innovative, sustainable, and compassionate care for patients and communities throughout the Midwest and beyond. With roots tracing back to 1872, SSM Health serves a broad geographic region, including Illinois, Missouri, Oklahoma, and Wisconsin, making it one of the largest health systems in the nation.

Our organization employs over 40,000 team members and has more than 13,900 providers committed to fulfilling our mission: 'Through our exceptional health care services, we reveal the healing presence of God.' This mission informs every aspect of our operations, guiding us in the delivery of quality care while striving to meet the diverse needs of the communities we serve. In 2023 alone, SSM Health provided $470 million in community benefits, including over $346 million in uncompensated care, reflecting our dedication to community health initiatives.

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SSM Health

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