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Job Title Patient Account Representative | #16739 Functional Area Teammate - Revenue Cycle City Remote Work Location Type Remote Employment Type Full-time (30+ hrs/week)/FULLTIMEDescription & Requirements
Position Description & Requirementspractice OVERVIEW
Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare.Radiology is a team sport, and Radiology Partners is building a community of physicians and support teammates who embody our practice values and believe in our bold mission to transform radiology.Our support team is a vital force within the practice, using their gifts and talents to improve the overall healthcare experience.Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.
POSITION SUMMARY
Radiology Partners is seeking a Patient Account Representative who will focus on reviewing remittance advice forms to verify proper reimbursement to make adjustments as necessary. Processing and follow-up for third party collections. Verifying that records for patients include all information required for Third Party reimbursement. Handling billing and collections, denials and appeals, and checking claim status. Processing billing and follow-up. Consult with claims processors at Third Party Payer companies regarding disputes/denied claims and follow up on all bills not processed within allowed claim period.
POSITION DUTIES AND RESPONSIBILITIES
• Responsible for all aspects of account follow up and collections, including processing appeals
• Reviews explanation of benefits (EOBs) to ensure proper reimbursement of claims and reports any problems, issues, or payer trends
• Ability to analyze accounts and determine next appropriate action for account resolution
• Collaborates with management to reduce aging of accounts by providing verbal and written communication
• Works with payers to determine reasons for denials, corrects and reprocesses claims for reimbursement in a timely manner
• Accurately and thoroughly documents the pertinent collection activities in appropriate system
• Maintains HIPPA patient confidentiality standards for medical and financial information
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE
• High school or GED preferred
• 3+ years physician billing and collections experience highly preferred
• In depth knowledge of Medicare, Medicaid, commercial payer reimbursement policies and procedures
• Excellent communication and problem solving skills
• Ability to work in a collaborative, team environment
• Ability to be well organized, detail-oriented, in a fast paced environment
• Ability to think critically and identify the global impact across the revenue cycle with a solution oriented approach
Radiology Partners is an equal opportunity employer.RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.
The hourly range for this position is $18.00 - $21.00. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).
- : When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.
- Radiology Partners participates in E-verify.
