Community Health SystemsCS

Patient Accounts Rep - Remote

Community Health Systems, Inc. is dedicated to improving healthcare access in the U.S. with a wide range of services through its extensive network of hospitals and care facilities.

Community Health Systems

Employee count: 1001-5000

United States only

Job Summary

Assists patients and clinics with inquiries.

Essential Functions

  • Answers patient inquiries regarding accounts and responds to voicemails within 2 Business Days
  • Processes received mail within timely manner (2 Business Days)
  • Processes and posts credit card payments daily in accordance with policy
  • Verifies insurance coverage as communicated by the patient prior to adding coverage in the Athena software and sets the claim for rebilling
  • Establishes payment arrangements according to policy(s) as requested
  • Closes Payment/Deposit batches daily/monthly as requested
  • Logs calls in Ticketing System for both inbound and outbound calls
  • Performs other duties as assigned.
  • Complies with all policies and standards.

Qualifications

  • H.S. Diploma or GED required
  • 1-3 years experience resolving patient concerns including a general knowledge of insurance billing requirements and account follow-up procedures; or equivalent combination of education and experience required

Knowledge, Skills and Abilities

  • To perform this job successfully, an individual must have knowledge of general computer applications and practice management systems.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Community Health Systems

Learn more about Community Health Systems and their company culture.

View company profile

Community Health Systems (CHS) has been at the forefront of healthcare delivery for nearly 40 years, committed to helping individuals get well and live healthier lives. With a presence in 39 distinct markets across 15 states, CHS operates 69 acute-care hospitals and more than 1,000 sites of care, which includes physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers, and ambulatory surgery centers. Each of our affiliated hospitals acts as a cornerstone of its community, providing essential healthcare services that are accessible and tailored to the specific needs of local populations.

CHS’s mission emphasizes quality, patient safety, and to create value for the communities we serve. Our size and scale allow us to leverage resources effectively, driving investments in technology and healthcare services that enhance the patient experience. This commitment is reflected in our partnerships with approximately 20,000 physicians and advanced practice clinicians, who play a crucial role in ensuring that high-quality healthcare services are available. Our overarching goal remains clear: to deliver the finest healthcare possible, ensuring that individuals receive the compassionate, comprehensive medical attention they deserve.

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Community Health Systems

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Community Health Systems hiring Patient Accounts Rep - Remote • Remote (Work from Home) | Himalayas