Account Manager / Customer Success Executive

Do you have previous experience in either Enterprise Software Solutions or NGS Workflow products (Lab Prep, Equipment or Software)? Are you passionate about selling a product with a true purpose?

Bring your knowledge & passion to healthcare with SOPHiA GENETICS as our new Account Manager / Customer Success Executive for Southern Italy. This is a field role, with travel up to 75% across the territory.

Why us:

We believe there is a smarter, more data-driven way to make decisions in healthcare and our AI SaaS Platform enables that. You will have direct input into our mission to radically improve the outcomes for Cancer & Rare Disease patients globally. Enable our customers to push industry boundaries, as we pioneer into newly discovered fields and combine complex, multi-modal data for the first time!

It’s an exciting time to join as we passionately pursue up to strong YoY Growth, catalyzed by a number of impressive global partnership announcements.

Your mission:

We are united by our common mission and the SOPHiA GENETICS Sales team plays a crucial role in enabling more organizations to make data-driven decisions.

As an Account Manager / Customer Success Executive in the Italy region, you'll report to our Regional Sales Manager but will have full ownership and autonomy over your territory.

The value you add

• Prospecting, Pitching and driving Business Development.
• Identifying and closing opportunities with new and existing organizations.
• Drive consistent momentum in sales cycles and maintain a healthy sales pipeline
• Drive business growth through expanding our market share within current accounts and finding new opportunities to extend our relationship with them
• Advise the company and guide product management on market & product requirements

Requirements

The experience you bring

• 3-5 years experience in a commercially focused account executive, customer success or consultative sales position
• Experience selling NGS or Genomics products into Hospital Systems and/or Lab Environments
• Understanding of the market in Southern Italy and is familiar with our target customers
• A hunter mentality, driven by a desire to consistently generate new business
• You will need to be able to travel across your territory to a minimum of 50%
• You will be fluent to a business level in both Italian and English.

Benefits

You will be joining an organization with the patient at the heart of every decision and action, driven by purpose.

The Process

Apply now with your English CV and any supporting information. For further information, contact our Talent Acquisition Team.

Suitably qualified candidates will be invited through an interview and screening process where you will speak with members of our Talent Acquisition Team, the hiring leader, alongside key colleagues and stakeholders from across the business.

Location: Southern Italy, ideally Rome or Naples (Remote, 50-75% travel)

Contract type: Permanent, Full Time

Start Date: ASAP