CG 18002175865 - Quotes Coordinator

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES

Position: Quotes Coordinator

Schedule: Monday to Friday, 8am-5pm CST (8pm-5am PHT)

Salary Range : 1200 - 1500 USD/month (to be assessed and approved by the client based on the candidate’s experience, knowledge, skills, and abilities)

About the Role:

The Quotes Coordinator will report directly to the Operations Manager. The ideal candidate will be detail-oriented and organized with a demonstrated ability to work both independently and as part of a team. In addition to being an excellent communicator, candidates should possess strong mathematics and IT abilities. Previous experience in computer-based estimating systems and construction materials planning/procurement preferred.

Responsibilities:

• All operations positions (quotes, orders, and purchasing) will cross train and be able to fill each seat.
• Generate sales quotes and manage quotes.
• Create quotes for POs that have been submitted with no previous quote.
• Enter new pricing as distributed by the factories and manage data entry
• Assist the team in tracking new and existing orders
• Add new customers, new designers, and associates to SPS - our inventory software program.
• Answer customer questions about specific product details and ask questions to gain specifics about the request.
• Work with Logistics for lead time and landed costs for ocean transit & air freight.
• Work with Logistics for any required added tariffs or duties that need to be applied to foreign products.
• Occasional phone answering duties - fielding direct phone calls to quotes department or forwarding calls to the appropriate department.
• Forward requests for samples to the samples department.
• Work with sales reps when alternates for products are needed asap or for pricing reasons.
• Call and follow up with suppliers.
• Add stateside suppliers to the inventory software program.
• Request material pricing, MOQs to produce material, factory scheduled production, production lead times, and stock/availability from purchasing officer.
• Request film availability or discontinuation for custom colors to quote customers.
• Update part numbers with correct available information, and changes, when creating quotes.
• Check inventory for customers and sales reps.
• Answer pricing questions from the orders dept and sales reps.
• Source pricing from vendors, coworkers, pricing sheets, & the VP of Sales.
• Use data from price sheets, inventory software program, and purchasing to generate a quote.
• Occasional coverage for other positions on Operations team for absences (training provided).
• Collaborate with the VP of Sales for material margins for each project’s quote and give discounts per approval.
• Update quotes with new pricing, or approved alternates, to make quote current.
• Clarify questions the orders dept has regarding a quote before it goes to order.
• Perform other duties as assigned.

Requirements

• HS diploma or 5 or more years of customer service experience.
• 2 or more years of experience generating and processing quotes, project costing or similar role
• Must be a self-starter with ability to work independently in a task-oriented role that requires some coworker/supplier/customer communication.

• Must be detail-oriented with the ability to multi-task, manage priorities and time effectively.

• Experience with Stone Profits Systems, Excel, and Oracle preferred.
• Must have an intermediate level of computer skills in Outlook and Excel.

• Excellent oral and written English communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required.

• Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards.

• Proficiency in mathematics and data analysis

• Adept in problem-solving skills, can determine root causes of issues while also creating proactive solutions for future issues.