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Software MindSM

[8NW] Senior SecOps Incident Response Automation Engineer

Software Mind is a global digital transformation partner, providing software development services and expert teams to companies across various industries. Founded in 1999 and headquartered in Krakow, Poland, the company has expanded its operations throughout Europe, the US, and Latin America.

Software Mind

Employee count: 1001-5000

Costa Rica only

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Overview

Software Mind is seeking qualified candidates located in Latam to fill the role of Sr. SecOps Incident Response Automation Engineer.

In addition to a competitive salary rate and a positive work environment, committed to delivering high-quality technology solutions, we also offer:

  • Flexible schedules
  • An authentic work-life balance
  • Payment in US Dollars

About the role:

Our client develops digital experiences and platforms that provide consumers with information about financial services and financial products, to help them make the best financial decisions for their unique needs.

We are looking for a Senior SecOps Incident Response Automation Engineer to support the client's new, greenfield projects, and build an incident response automation program using Torq (or similar SOAR tools), manage escalations, build incident response workflows, write playbooks, and automate a wide range of manual processes. The role is part of a new team and program being built from the ground up. The role provides plenty of autonomy, and the client is looking for someone who is a high driver who is biased to take action and able to identify, assess, and tackle problems that are sometimes ambiguous. They are looking for a proactive individual with great communication skills who enjoys taking on ownership of tasks and challenges.

Role Responsibilities:

  • Help build and maintain a new SOAR automated response platform using Torq, that supports AI-enabled response and escalations to be routed to on-call personnel at appropriate times.

  • Build automated SOC response tools, automation programs, incident response workflows, etc.

  • Perform various Security team tasks as needed.

  • Be available to support the on-call response team, occasionally on an “as needed” basis during off-hours to respond to potential security incidents.

Required Skills & Qualities:

  • Communication and Negotiation - excellent English fluency/proficiency is required, and candidates must be able to communicate effectively to technical and non-technical stakeholders.

  • SOC response experience (ideally with experience in a fintech industry or another highly regulated industry environment)

  • Experience working as part of a lean team in a fast-paced technical environment or organization.

  • Experience designing, implementing, and tuning SIEM and SOAR findings, including experience configuring advanced automations with cutting-edge tools like Torq, Tines, or similar.

  • Experience in data retrieval, data manipulation, and data reporting, including the following skills:

  • Experience working with APIs (at a minimum, having a strong understanding of APIs, API integrations, the ability to set up API connections, and using APIs to access/retrieve data).

  • Experience with scripting for automation

  • Experience in data management, manipulation, and presentation (using data in Google Sheets, Excel, and databases).

Control work areas:

  • 90% SOC/SIEM/SOAR automation development

  • 5% Join the on-call response team

  • 5% Other

Nice to have:

  • Experience using Python for scripting

  • Experience with AI/LLM response automation within the area of SOC response, or at minimum, a desire and willingness to learn

  • Experience with DLP design and tuning

  • Experience with Panther SIEM

We are Software Mind, an awesome team of engineers who are ready to ramp up any top-notch company’s projects! Our aim? To always be one step ahead. Become part of a multicultural company in constant growth with an excellent work environment certified by Great Place To Work!

About the job

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

Costa Rica +/- 0 hours

About Software Mind

Learn more about Software Mind and their company culture.

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What began in 1999 as the vision of two ambitious Polish developers in their final years of college, eager to build interesting business apps for international markets using emerging technologies, has blossomed into Software Mind, a global digital transformation partner. For over two decades, this Krakow-based company has been at the forefront of software development, evolving from a boutique Polish software house into a significant player with a robust presence across Europe, the US, and Latin America. This journey has been marked by organic growth, strategic external investments, and key acquisitions, including companies like ValueLogic, Code Factory, Chmurowisko, Virtualmind, and number8. These moves have not only expanded Software Mind's geographical reach but also deepened its expertise and service offerings.

Software Mind's core mission is to provide organizations worldwide with the critical expertise, resources, and product engineering necessary to drive their business forward. They empower companies with skilled software engineers and autonomous, cross-functional development teams that manage the entire software lifecycle, from the initial spark of an idea to its release and ongoing support. The company prides itself on a culture that prioritizes openness, ownership, and respect, fostering a global team that is encouraged to 'crave more, act as a true partner, and deliver meaningful value'. This people-centric approach, combined with a strong technological foundation in areas like cloud computing, AI, data science, and embedded software, allows Software Mind to accelerate digital transformations and enhance software delivery for a diverse clientele that includes scale-ups, unicorns, and large enterprise-level companies. Their path has mirrored the challenges many of their clients face – navigating new markets, cultivating deep domain knowledge, and integrating cutting-edge technologies – which uniquely positions them to guide digital accelerations and engineer software that not only impacts today but also inspires tomorrow.

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