United States onlyJoin Smith+Nephew as a Customer Support Specialist and play a key role in supporting market leading RENASYS EDGE portfolio, providing exceptional service to clinicians, DME partners, and patients.
Requirements
- One to three years of experience in customer service, inside sales or support, preferably within DME, medical device or healthcare
- Strong organizational skills and the ability to manage multiple priorities
- Excellent written and verbal communication skills
- Proficiency in Microsoft Excel and PowerPoint; CRM experience preferred
- General understanding of Medicare guidelines, HIPAA and DME regulations
- Customer focused mindset with proactive and solution oriented approach
Benefits
- 401k Matching Program
- 401k Plus Program
- Discounted Stock Options
- Tuition Reimbursement
- Flexible Personal/Vacation Time Off
- Paid Holidays
- Flex Holidays
- Paid Community Service Day
- Medical, Dental, Vision, Health Savings Account
- Employee Assistance Program
- Parental Leave
- Fertility and Adoption Assistance Program
- Discounts on fitness clubs, travel and more!
United Kingdom
CA and US only