Account Manager (China)

Established in 2016, Slasify is a Singapore-based technology company operating with a fully remote team and is rapidly-growing through our EOR & payroll services rendered to businesses worldwide. Our colleagues are currently working in Taiwan, China, Singapore, Malaysia, Indonesia, South Korea, USA, Canada, France, Dubai, and more!

We are looking for an Account Manager to join our Customer Success Department. The ideal candidate should have 2-3 years of working experience in a client facing role. Please submit your application in English.

Responsibilities

• Develop trusted advisor relationships with clients
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Responsible for the onboarding and offboarding of clients and its employees
• Clearly communicate/update the progress of monthly/quarterly initiatives to leadership
• Prepare monthly reports for client accounts and collaborate with finance team on accurate and timely invoicing
• Accurately crosscheck and confirm payroll and reimbursements of clients’ employees
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Requirements

• Prior professional experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role

• Minimum 2~3 years of experience in a client facing role
• Strong understanding of Chinese business culture
• High attention to detail and excellent organizational skills
• Experience with CRM software and project management tools
• Proven ability to juggle multiple client accounts and time-sensitive projects at a time
• Excellent listening, collaboration and cross-cultural patience and understanding
• Go-getter attitude with strong problem solving skills and a curiosity to learn
• Ability to work independently without constant supervision, prior remote working experience is a plus
• Strong verbal and written communication skills
• Fluency in English and Mandarin Chinese is a must

Benefits

• Unlimited holidays (but sorry, you cannot cash out)

• Flexible working hours
• Laptop buy-back policy
• Seasonal bonus

Equal Employment Opportunity Disclaimer

At Slasify, we value your privacy and are committed to protecting your personal data. We provide equal employment opportunities and do not discriminate against candidates based on race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, or any other legally protected status or characteristic. Additionally, we do not require candidates to provide photographs or any personal information unrelated to the applied position during the application process. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the position.