Market Performance Specialist

SiteMinder is looking for a Market Performance Specialist to join their team. The ideal candidate will have a passion for customer success and helping businesses thrive. The role involves being a trusted advisor to customers, developing product knowledge, and meeting KPIs related to revenue expansion and customer adoption scores.

Requirements

• Have a genuine passion for sales, customer success and providing great customer experiences.
• Possess excellent communication skills, both written and verbal, and can effectively connect with customers from diverse backgrounds.
• Enjoy a fast-paced, results-oriented environment and thrive on exceeding expectations.
• Have experience working in a customer-facing role, ideally within the hotel industry or other SAAS business, particularly in customer success, sales and revenue expansion.

Benefits

• Equity packages
• Mental health and well-being initiatives
• Generous parental leave policy
• Paid birthday, study and volunteering leave every year
• Sponsored social clubs, team events, and celebrations
• Employee Resource Groups (ERG) to help you connect and get involved
• Investment in your personal growth offering training for your advancement