United States onlyCompany Overview
Shriners Children’s is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.
Job Overview
Shriners Children’s is seeking a full-time position as our second Development Data and Reporting Analyst on the Prospect Research and Management team. Reporting to the Senior Director, Prospect and Donor Research, the Development Data and Reporting Analyst is responsible for developing and reporting on metrics using Blackbaud CRM and third-party applications. The position will actively collaborate with the current PRM data analyst and database users across the healthcare system to best develop and optimize CRM reports to better evaluate office, campaign, and fundraiser performance. The position will work in sync with the Blackbaud CRM team to extract, validate, and present donor and donor pipeline information that reports donor relations efforts from every perspective to enhance leadership’s decision making and analytical capability.
This position is eligible for fully remote status. If the candidate is based in the Tampa, FL area, the position will be hybrid with a mix of remote and onsite work.
Responsibilities
Business Application Reporting (25%)
- Work with CRM Development Team and end users to identify/interpret business needs and user requirements in order to develop proper data solutions; gather and analyze raw data from various systems and reports.
- Help create, update, and maintain database solutions related to reporting an overall Donor Relations dashboard that indicates: fiscal year progress; healthcare system campaign(s) progress; healthcare locations’ progress; sources of funds; and prospect management progress.
- Analyze and evaluate fundraising program performance and return on investment, including: individual giving; mid-level donor program; major gifts; planned gifts; corporate partners; and special events.
Information Analysis (25%)
- Identify and utilize key data resources.
- Combine data from multiple sources to assist in the analysis of assigned projects.
- Validate data thoroughly to ensure integrity of all subsequent validation and analysis.
- Perform data analysis including but not limited to: correlation, impact, distribution, trending and projection.
- Respond to requests for analysis in a timely manner.
Office of Philanthropy Support (30%)
- Acts as liaison between PRM team, CRM team, and field fundraisers in the development of data entry best practices, data management, reporting, and evaluation and implementation of technology tools.
- Ensures the integrity of CRM reports that are produced from PRM.
- Completes data entry and data edit projects.
CRM Database Training (20%)
- Provide appropriate service, support, training, and advice to end users regarding the capabilities and functions of CRM, along with technical and application issues
Qualifications
Experience:
- Proficiency in extracting, cleaning, analyzing, and synthesizing findings from data sets required
- Experience using CRM systems to store, manage, and report data required
- Experience with creating Power BI reports and dashboard required
- Working knowledge of relational database architectures required
- Advanced proficiency in the Microsoft Office products suite, especially Excel (pivot tables, formulas, macros, VLOOKUP, etc.) required
- Experience in prospect research, prospect management, or data analysis, ideally in a mission-driven, philanthropically supported non-profit preferred
- Demonstrated experience and proficiency using specialized data sources such as iWave, DonorSearch, and LexisNexis relevant to fundraising preferred
Education:
- Bachelor’s degree, or combination of relevant education and experience, required
