Director, Go-to-Market Monetization & Commercialization

Ready to be a Titan?

ServiceTitan is seeking a Director, Go-to-Market Monetization & Commercialization to lead monetization execution, commercial readiness, and continuous improvement across the GTM organization.

Reporting to the Vice President of Pricing and Packaging, this individual contributor serves as the central point of engagement with the Go-to-Market organization and the feedback bridge to Product and General Managers. The Director connects portfolio and product monetization with field execution—driving list-to-net price realization, deal quality and velocity, and commercial ease of doing business. The role will also lead testing of new pricing and packaging constructs and translate learnings into measurable commercial success.

What you'll do:

Monetization & GTM Alignment

• Partner with the VP of Pricing and Packaging, GMs, and GTM leaders to align monetization and commercialization efforts across products and portfolios.

• Test and evaluate new pricing and packaging model constructs, measuring impact on adoption, conversion, and margin.

• Translate portfolio-level monetization direction into actionable GTM enablement and field guidance.

• Drive structured feedback loops to inform monetization, packaging, and commercialization evolution.

Commercialization & Readiness

• Ensure GTM and operational readiness for new pricing, packaging, and commercialization initiatives.

• Partner with Sales, RevOps, Finance, and Marketing to ensure pricing accuracy, quoting efficiency, and seamless launch execution.

• Identify and resolve friction points impacting deal speed, sales execution, and customer experience.

Deal Structuring & Price Realization

• Improve list-to-net price realization through disciplined pricing guardrails, discount governance, and approval workflows.

• Collaborate with Sales and Finance to strengthen deal structure quality and profitability.

• Monitor discounting and deal trends; recommend adjustments to optimize price realization and margin.

Enablement & GTM Partnership

• Serve as the primary GTM liaison for monetization and commercialization initiatives.

• Partner with Sales, Marketing, and Customer Success to enhance ease of doing business, deal velocity, and pricing confidence.

• Deliver tools, training, and playbooks to strengthen pricing execution and customer value articulation.

Continuous Improvement

• Establish structured feedback loops between GTM, Product, and GM teams to refine monetization and packaging.

• Measure monetization performance (price realization, deal quality, adoption) and apply insights to drive continuous improvement.

• Lead pilots and experiments for new monetization and commercialization models to inform future frameworks.

What you'll bring:

• Experience in go-to-market, pricing, or commercialization within B2B SaaS or Fintech.

• Experience testing and implementing new pricing or packaging models with measurable business impact.

• Proven ability to improve price realization, deal profitability, and commercialization readiness.

• Strong analytical and financial modeling skills; proficiency with BI tools (Looker, Tableau, Power BI).

• Familiarity with Salesforce CPQ, billing, and pricing systems.

• Excellent collaboration and communication skills across GTM and Product teams.

• Thrives in dynamic, fast-paced, and cross-functional environments.

Preferred Qualifications:

• Experience driving change through the GTM organization.

• Knowledge of pricing analytics and elasticity modeling.

• MBA or advanced quantitative degree.

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.

• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.