Remote Support Engineer (2:00pm - 11:00pm ET)

What began in 1993 as a small-scale venture in Grand Rapids, Michigan, has since blossomed into a global leader in data center solutions. Service Express embarked on its journey with a clear and unwavering focus: to serve people well. This simple yet powerful principle has been the North Star guiding the company's evolution from a modest DEC and VaxAlpha service start-up into a comprehensive provider of multivendor maintenance, managed infrastructure services, and hardware solutions. The early days were characterized by a relentless dedication to exceeding customer expectations, a value that remains deeply embedded in the company's DNA. This commitment to service excellence fueled a period of remarkable growth, allowing Service Express to steadily expand its expertise and service offerings. The company's narrative is one of continuous adaptation and innovation, always staying ahead of the curve in a rapidly changing technological landscape.

The journey of Service Express is not just about technological prowess; it's a story of people. The company's core philosophy revolves around empowering its employees to achieve their personal, professional, and financial goals. This 'people-powered' culture has been the engine behind its sustained, double-digit annual revenue growth and its expansion onto the international stage. By fostering an environment of growth and providing opportunities for individual achievement, Service Express has cultivated a team of passionate experts dedicated to the success of their clients. This focus on its people has not gone unnoticed, with the company earning numerous accolades as a top workplace. Today, Service Express stands as a testament to the idea that a company's success is intrinsically linked to the well-being and empowerment of its employees. From its headquarters in Grand Rapids, the company continues to write its story, one of innovation, exceptional service, and a profound belief in the power of its people to make a difference for clients and the community.