Remote AEM – Java L2 Support Engineer

Description

Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise™.

They are a USD 6 billion company with 163,000+ professionals across 90 countries, helping 1279 global customers, including Fortune 500 companies. They focus on leveraging next-generation technologies, including 5G, Blockchain, Metaverse, Quantum Computing, Cybersecurity, Artificial Intelligence, and more, on enabling end-to-end digital transformation for global customers.

Our client is one of the fastest-growing brands and among the top 7 IT service providers globally. Our client has consistently emerged as a leader in sustainability and is recognized amongst the ‘2021 Global 100 Most sustainable corporations in the World by Corporate Knights.

We are currently searching for a Remote AEM – Java L2 Support Engineer:

Responsibilities:

• Provide Level 2 support for internet-facing web applications built on AEM (Adobe Experience Manager).
• Troubleshoot and resolve technical issues related to Java applications and integrated AWS services.
• Monitor application performance using AWS tools such as ECS, CLI, and CloudWatch.
• Perform root cause analysis and escalate critical incidents as needed.
• Collaborate with cross-functional teams to ensure application stability and performance.

Requirements:

• 3–7 years of experience in application support roles.
• Strong experience supporting AEM-based web applications.
• Solid knowledge of Java.
• Experience with AWS services such as ECS, CLI, and CloudWatch.
• Proficiency in Unix-based systems and SQL.

Languages:

• Advanced Oral English.
• Native Spanish.

Notes:

• Fully remote.

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Requirements