Principal Customer Success Manager

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Seeq develops software and services that accelerate industrial process analytics on industrial process data.

Seeq

Employee count: 201-500

Salary: 172k-172k USD

DE and US only

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The Principal Customer Success Manager plays a mission-critical role in empowering Seeq's most strategic customers to transform how they work and realize the full value of their investment in Seeq. The ideal candidate has experience building customer success motions in fast-growing environments and working with advanced analytics or industrial intelligence platforms sold and implemented in manufacturing.

Requirements

8+ years in customer-facing roles for B2B SaaS or industrial intelligence platforms serving multinational or industrial/manufacturing organizations
Proven success owning a multi-million-dollar enterprise SaaS book of business with high renewal rates and consistent expansion across sites, business units, and/or regions
Significant experience presenting to and influencing Senior Director+, VP, and C-level executives in global industrial organizations

Benefits

12-week paid Seeq family leave
Unlimited PTO
Internet and mobile phone reimbursements
Medical benefits
Group term life insurance
Short-term and long-term disability insurance pre-tax benefits
Voluntary vision and dental (ortho)
Vacation bonus program
Employee Assistance Program
Generous home office allowance

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About the job

Apply before

Jun 13, 2026

Posted on

Apr 14, 2026

Job type

Full Time

Experience level

Manager

Salary

Salary: 172k-172k USD

Location requirements

Germany

United States

Hiring timezones

Germany +/- 0 hours, and 1 other timezone

About Seeq

Learn more about Seeq and their company culture.

View company profile

Seeq develops software and services that accelerate industrial process analytics on industrial process data.

Industrial process data is the collection of time-series data, events, and signals, as well as related contextual data, generated by production and manufacturing organizations. Due to the high volume, velocity, and variety of these data streams, industrial process data typically requires extensive manipulation to enable insight and analytics.

Seeq's sophisticated yet easy-to-use analysis tools are applicable for industrial markets like oil refineries, pharmaceuticals, and energy production.

Seattle-based Seeq also has satellite offices in the western United States and Canada. Launched in May 2013, the experienced founding team includes executives, engineers, and data scientists formerly with OSIsoft, Honeywell, Microsoft, and Insitu. Seeq is led by Steve Sliwa, former CEO of Insitu.