Customer Service Representative II Phones Bilingual Haitian Creole/English position providing superior customer service in a contact/call center/help desk environment, requiring fluency in speaking, reading, writing, and listening in both Haitian Creole and English. Work from home position with flexible availability.
Requirements
- 2+ years of college preferred
- 2+ years of contact center experience preferred
- High school diploma or equivalent required
- 18 years of age or older
- Time management skills and the ability to work independently
- Excellent organizational, written and oral communication skills in both Haitian Creole and English
- Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer
- Customer service oriented (empathetic, responsive, patient, and conscientious)
- Must have experience with maneuvering electronic data between various environments
- College degree preferred
Benefits
- Paid time off
- 401k Matching
- Retirement Plan
